Grand Hotel Vienna

Grand Hotel Wien delivers old world elegance with flawless service and functionality. The rooms are refined and comfortable, the staff are warm and attentive without ever being familiar or intrusive, and the location—steps from the State Opera—couldn’t be better. Every detail feels polished, making the stay both luxurious and effortless. A truly memorable hotel experience. We cannot wait to return

I booked this hotel based on many positive reviews, but unfortunately, I was given a room with the worst view ever I had. I'm right now writing this review from my room in the Hoyel and ask all future guests who are looking for nice view to avoid room 231 othrwise they will enjoy a view that is completely unworthy of the high price they are paying. Personally, I will never ever return to this hotel again and I didn't recommend it.

Pro: location, fabulous reception team (thanks, Olga and others ), great breakfast (thanks Goren and Basima) . Very nice bathrooms (in rooms and public spaces). Wonderful room 406(had to upgrade but worth it) Con: concierge has very limited hours, so not really available to help, cheapest rooms are really cramped w tiny closet, impossible for more than one very light packer for one night . The hotel is used by large groups so breakfast is very crowded and rushed, and some of the staff is really grumpy and grouchy. A few are terrific(see pros)