Austria Trend Eventhotel Pyramide

The hotel offers nice, large, and comfortable rooms in the style of the 1980s; the bathroom is okay but in need of renovation. The breakfast is plentiful, and the staff is extremely nice and accommodating. The parking lot for hotel guests is a long way from the entrance, and the hotel entrance at the parking lot has been closed for some time. The wellness area is mostly closed, the swimming pool is drained, the bar is not in operation, the outdoor sauna and steam bath are closed, and there are no towels - very sad. The entire complex was designed for non-existent large events and gives a mostly abandoned impression. The restaurant is at best mediocre and does not meet the standards of a 4-star establishment. The rooms lack bathrobes and slippers for the wellness area, which are also standard in 4-star hotels. The hotel is apparently mainly used for bus tours, but the prices for individual guests are too high for that. What a pity.

Nice lobby, nice hotel also from the outside, many mirrors and gold elements even in the room. Mine was unfortunately not clean - bathroom and toilet were only superficially wiped, but dirty underneath (a.a. hair, dirt, lime). It was neither vacuumed nor mopped in the sanitary areas, let alone properly cleaned - which is what you expect especially there. I was very disappointed, could not shower me even after a long day of seminars, because I was terrified. The walk from the room to the lobby was eternally long. Service was very friendly and accommodating. Would never book there again.

A very disappointing experience with the hotel staff After checking out of the hotel, I returned the same day to the reception because I had forgotten a personal item in my room. The staff told me they had found it and would bring it to me in a few minutes — however, no one ever showed up. I came back again a few hours later, but still received no information or any honest, concrete response. I felt deceived and completely ignored. Such behavior is unacceptable and shows a complete lack of professionalism and respect toward guests. I am deeply disappointed, and it’s a shame that an otherwise pleasant stay was overshadowed by such carelessness and insincerity from the staff.