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Reviews from Guests

4.0/5

tripadvisor

416

Reviews

from real guests

kamilam209

1

/

5

There was not really anything I would like in there. Started with arriving. Very little free parking spaces outside so if you arrive late you asked to pay an additional amout for parking in the garage which I found extremely un fair as its expensive already. All the staff in the restaurant and some at the reception were so unfriendly and unhelpfull we could not believe it. At the breakfast they have small nicely done section with white linnen tablecloths, flowers but restricted for some special guest unfortunately never been explained who they really are though!! The rest of the resto is not very nicely done and as the staff was hiding somewhere most of the time there were always dirty dishes all around! The resort is far from the centre and their shuttle is always over booked for hours you would like your ride. Also if on holidays its hard to be always that organised to pre-book the rides, but the shuttle was a regular taxi so we didnt understand why they could not order 2 or more of them if the scheduled rides were in higher demand?! Also the spa facilities are really small and bad ones. For the ridiculous money they are charging there are many much much better places around in Kitzbuehl, this is like max 3* establishment!

JoeN257

4

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5

We stayed four nights and really loved it. Clean, nice service and fantastic for skiers and snowboarders. Good place to store the gear, spa to relax after and the food was excellent. Two things that were a bit of an issue. Hotel policy to only have WiFi in the public areas. This is a real hassle for anyone on airplane mode. Breakfast was very good, but it is a bit boring after two days. It is essentially the same every day.

Starw00d15

5

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5

Highly recommended. Good rooms, beautiful bar and very good restaurant. Staff are exceptionally friendly and efficient. 1km from ski lift but easy walk along river and through town. Free ski bus stops right outside the hotel every 15 minutes if you are feeling lazy. Good spa and gym. I will be back.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi