Hotel Olivier
3.0 / 5
140 a, route d'Arlon






Reviews from Guests
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3.0/5
138
Reviews
from real guests
Tour32491721292
5
/
5
Beautiful stay in love, very nice hotel as well as availability and friendliness of the receptionist Mr. Amine.
This escapade is called "return."
C9500OHrosemaried
2
/
5
The hotel is set back behind a boarded up building, which gave a poor impression. The duplex room was spacious and nice, however we dared to ask about towels after not seeing any on the beds, in the cupboards or on bathroom hooks after our tiring journey. A blond French speaking woman arrived and went to check the bathroom, then very aggressively told me several times I should look when I arrive in a room 'il faut voir! Il faut voir!' Still none the wiser I asked her where they were and she told me above the wash basin. Yes, they were there on a very high shelf I could barely reach. I was upset all evening after being spoken to so rudely. Everyone else was pleasant. I wouldn't return.
jeanmarcs927
1
/
5
Excellent memories of our stays in May 2023 (duplex) and December 2023. Extremely friendly receptionist of North African origin.
BUT WE NEVER THINK OF COMING BACK
because on May 8, 2024 we committed the sacrilege of parking for 5 minutes at the beginning of the afternoon in the enormous private parking lot - practically empty - without being a customer that day.
The receptionist on duty - French it seems to me, 190 cm, short brown hair - thought it necessary to chase my wife and me away in a bad, improper manner from any establishment and even less from L'Olivier.
He didn't care if he was on the hotel's guest list.
He confused his role as hotel receptionist with that of a doorman at a harmless nightclub, something for which he would not be used either...
He got the address wrong even though we were not customers that day.
It’s the tone that makes the music.
And his tone was as inappropriate as it was necessary.
As far as we are concerned, it has seriously damaged the image of the hotel and we never think of returning to stay there.
Regrettable.
Yours sincerely,
Jean Marc Schuller
Alicante, Spain
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