Schoenegg

A big disappointment from every point of view, starting with the breakfast which did not offer a choice of pastries, cakes, and cookies, but mainly savory foods. Some mornings I ended up with croissants that were not fresh. Dinner also had little choice and a 0.75 bottle of water cost €5.50, and when we asked for tap water, we were refused. The vegetable and salad buffet at dinner was always the same for the entire duration of my stay. The hotel owners were absolutely not hospitable and very aloof; due to a serious family matter, we had to cut our stay short 5 days before the scheduled date, and the only word said to us was "no discount," without us even having asked for one, by the way. Cleaning once a week is not done; instead, a finger of prosecco is offered. The only positive note is the hotel's location near the center.

We chose a Junior Suite A with a balcony because, traveling with a large dog, we wanted to have a little more space. Definitely the right choice: spacious room and a balcony that became one of our favorite places, also thanks to a not-bad view of the mountains. At breakfast it is hard to get up hungry: abundant buffet, with a good choice of both sweet and savory. We also opted for half board and we did not regret it. Good, abundant, and always varied dinners. A few pairings every now and then seemed a bit risky for our tastes, but overall we always ate gladly. The real strong point, however, is the people. Super welcoming and helpful staff, they really didn't let us lack anything and we felt at ease from the very first day. And apparently we weren't the only ones: our dog formed a particularly interested relationship with the owner, who thought it best to win him over with treats. Let's just say he probably would have given it 6 stars. 😂🐶 Spacious room, nice view, good cuisine, and above all a welcome that makes the difference. We arrived thinking we would spend a week there. We left thinking that perhaps a week was too short.

Unwelcoming atmosphere and not at all familiar aloof and unprofessional attitude of the owners. Little information on how to use the services (in particular on which days one could request the free passes for the swimming pool...) In general, the feeling was that of trying to save money... Vegetable buffet was the same for 10 days Little choice of dishes at dinner Savory breakfast not bad but very little choice of sweets, no cookies or tarts or bundt cakes, only one type of croissant and on one occasion the one from the day before was served again. Price of water very high and no possibility to ask for tap water like in other commercial establishments A positive aspect is the proximity to the town center