Heritage Hotel

Good location but it comes with a price of needing shuttle from parking to hotel. Shuttle experience was very bad with the driver not wanting to make a trip and finding excuses to avoid a trip. Suite room is not really a suite - this are two connected rooms with no separate area for sitting down. Breakfast has only one coffee machine that results in wait time to get coffee.

We are so excited to be in the beautiful town of Hallstat and have booked Heritage hotel. But sorry to say we have been waiting in the parking lot for 40 mins and there is no way we can be transported to the hotel. The town shuttle refused and the hotel has been not very cooperative. Been very frustrating and not good brand for the town and the hotel

Awful experience with a staff not polite and not friendly at all. We have been victim of discrimination from the restaurant manager who has clearly not his place in a restaurant. I would like to be contacted by the hotel owner to explain clearly what happened and have this man fired.