Deutschmeister

This is now called Hotel Deutschmeister and we stayed there three nights. This hotel is in a good location and in quiet neighborhood. Many good restaurants nearby as well as Uban station. However, when we checked in our first room had a refrigerator that did not work, and they moved us. The second room had issues like electrical sockets that didn’t work, lightbulbs, burnt out, the bathroom door lock was broken and the hotel room door as well was a key, and they only would give us one key to it. On top of that, the safe did not work. We checked in on a Saturday and they told us that no one was around until Monday to help with any of the issues. It could be a much nicer hotel, but no one is really taking care of it although I will have to say it is clean. But the amenities that they list are no longer there – they do not provide any laundry service at all, nor do they have any more than two pillows in a room ! We love the location in the area very much, but based on our experience, we will not return to this hotel. They have a breakfast buffet which was €12 when we stayed there which we thought was a good value. The front desk staff were very very nice. The elevator is very old and very slow. The reception area is nothing you want to sit in and they have a very small outdoor area that was dominated by staff smoking.

The rooms were dirty, they never changed the bed sheets. The worst part of all, we find bugs in the sheets and one night while i was sleeping, i've been bitten by a spider that made me an allergic reaction. We expected for a 4 star hotel that the staff could at least talk in english, but we were surprised that they don't. The only good things: breakfast and the subway was near.

The rooms were clean and warm, and this is the only good thing about this place… On the reception there was person only during day hours - we forgot our card in the room and there was nobody to open the room. There was a family waiting for someone to come and open their room from 7pm till 11 pm and as nobody came we were searching for spare cards on reception by ourselves. The breakfast is nice if you wake up early and have it otherwise there is nothing left.