Hoffinger
2.0 / 5
Schuppengasse, 19-21 VIENNA

Reviews from Guests
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2.0/5
99
Reviews
from real guests
el_bietap691
1
/
5
Room and Hotel Condition:
The furniture was damaged and neglected (broken slats, worn-out furnishings, exposed cables).
The mattress on the bed kept slipping off the frame/slats.
The sink in the bathroom was clogged, and the shower surfaces were covered in grime and deposits.
The floors and the entire room were inadequately cleaned.
General State of the Hotel:
The reception area and public bathrooms were in terrible hygienic condition—filthy, with years-old dust on radiators and spills visible on the floors.
There was a complete lack of basic cleanliness and aesthetic upkeep.
Rooms behind the reception (presumably for staff) were open, revealing dirt and clutter, raising serious doubts about the cleanliness standards of the entire hotel.
Discrepancy Between Reality and Advertisement:
Photos on Booking.com depicted modern, clean, and well-maintained rooms. In reality, the conditions did not meet even minimal standards: peeling floors, damaged furniture slats, hanging wires, torn curtains, and an inadequately cleaned bathroom, toilet, and room.
Such a stark difference suggests that the photos and information on Booking.com are not being verified.
The photos appear to have been taken when the hotel was first built or renovated, which stands in sharp contrast to the current dilapidated state of the premises.
Mobile30865494074
1
/
5
A hotel for workers...but not for tourists...easily equipped...partially broken or not replaced for a long time. The hotel has not been restored or adapted for a long time.
In the bathroom a mirror cabinet with a barely available light source! Windows not cleaned.
However inexpensive and clean linen as well as towels!
riccardoi1
1
/
5
We were in Vienna as a family for a 3 day trip from 25th to 28th April. The only experience to forget is the accommodation in this hotel. The reception is non-existent, they make you park for a fee and the car park is unattended and open. Let's forget about breakfast: it doesn't exist. The first morning we had to beg for the bread that had run out: I was tempted to ask for the money back for breakfast. The rooms are narrow, old and not very welcoming. I highly recommend that no one set foot inside this establishment. Keep in mind that I rarely complain and normally I try to adapt to what I find, but in this case it is not possible for me to speak positively.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi