Caucasus Point

This is the hotel you dont want to go. Let me tell you why. Breakfast is a disaster, there is no technical staff or if there are, they dont have abilities. First 3 nights my room had no lock. Is was open to any one passing by. They suggest the hotel is safe and there are cameras. After 3 days i requested a room change and finally had aroom with a key. Rooms are windy, yes they are. Even if you close the window wind blows through the room. So it is very cold inside and air condition is not working as expected. Hot tap water is not hot at all. Once you flush the toilet it runs forever and nobody does anyting about it. There is a restaurant at the top but there is no soul there. It is always deserted. As i said before breakfast is not a match for a hotel. On the other hand other than the room lock problem all above is also tru for the rooms of my frends as well.

Large room with comfy beds, perfect pillow, great aircon and a good shower. Staff were friendly and helpful. Breakfast was good with plenty of options and I enjoyed the coffee. The pool didn't open until 8 so we didnt use it. We had a comfy stay but there were some things that need improving. Our safe never opened, they came to fix it the first morning and at the same time they did get the TV working, the safe was still locked when we got back so we just left it. We had to ask for more toilet paper and teabags, the card for electricity was touchy, had to spend time moving it slightly in the slot. The carpet in our room was stained,,, this just looks dirty and really needs correcting.

Very old furniture, towels Room service was disaster, you need to 2 or 3 time min to they bring something for you Food quality of resturant was good but they bring something else 3 time🥴 We stay 7 days we booked superior room but when we arrived they told us you should go to standard because we are full after 2 days they changed But room size was good Breakfast was same in one week and extremely boring Reception manner was disappointing Gym was funny there was just 3 treadmills and some plate from stoneage😄 It was not 5 star hotel It is maximum 4 star hotel