Phoenicia Tower

Even no one star Nothing available in the room Maintenance zero Service zero It is not even a hotel No outside line available No housekeeping No towels No hair drayer No breakfast No pool The expedia site had cheated me when they put on the site that these minimum requirements are available Very very bad experience Dirty hotel It is my first and will be the last time

Disgusting place for prostitution should not be allowed on any website Dirty smelly hotel in dingy back street Worst hotel ever don’t book and waste your money Reception disgusting please be careful they took our money and abused us don’t want this to happen to anyone so please be careful Agoda has not commented on this

Stayed there for 6 nights as waiting for quarantine to finish before I could enter Saudi. All emails corespondent was quick from the hotel and early check in request was applied, plus I have been upgraded to bigger room on the house. The hotel location just right next to Diplomatic area in Manama so it convenient to go everywhere, at the back of hotel there are plenty shops and cafe open till late night. Hotel staff always with welcoming smile and help you with any queries you have. I would say the room needs to renovate and the mini fridge need better cleaning, so as the bath room. Breakfast also need to have more selection instead of 3 choices (each choice with selected few items). This review based on the hotel as 4 star and I really think they have good service staff and so the management but the rooms states would not for a 4 star hotel. Hotel busy renovate the front area so I do hope their room would have renovate soon. I had to check out a week early due to situation change and hotel staff and reservation team has good communication and sorting out my request promptly (they have agreed to issue refund soon due to the H.O closed so will give an updated once their office open)