Although the staff are excellent and attentive, the breakfast if something is missing is not reposted the room I stayed did not work right the phone with the reception, TV also did not work, internet does not work in the room, several burned lights I had to ask to change, the pool bar does not work. In the cafe you are offered sweet tapioca but if asked they say that finished the products and there is nothing to do. I can't understand how it can have a 4-star rating. The guest house has 29 rooms but the restaurant does not contain almost anyone few tables and you have 50 minutes to have coffee in revezamento. It is necessary to schedule the schedule. The grass cutting around the pool happens when it is full and the water gets dirty. The room is with flies. The photos are from the state of the room. This trip was contracted with 360 tourism and when reporting everything asked me practically new hotel reservation for the exchange.