I made the reservation through Expedia, unfortunately I got the date wrong, I booked from 21/03 to 22/03, in reality it would be from 20/03 to 21/03, I made 2 reservations, for myself and a friend, I paid for both… upon arrival we found out the error, they said they couldn't change the dates, I paid for both bookings and counter fees;
I contacted Expedia, which made three attempts with the reservations department in order to cancel both cases, reporting what had happened so that I could be reimbursed... The hotel, aware of all the facts, DID NOT MAKE CANCELLATIONS OR REFUNDS!!!!!
draw your own conclusions!!! Thanks