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Reviews from Guests

4.0/5

tripadvisor

122

Reviews

from real guests

BrunInhoBH

2

/

5

I made the reservation through Expedia, unfortunately I got the date wrong, I booked from 21/03 to 22/03, in reality it would be from 20/03 to 21/03, I made 2 reservations, for myself and a friend, I paid for both… upon arrival we found out the error, they said they couldn't change the dates, I paid for both bookings and counter fees; I contacted Expedia, which made three attempts with the reservations department in order to cancel both cases, reporting what had happened so that I could be reimbursed... The hotel, aware of all the facts, DID NOT MAKE CANCELLATIONS OR REFUNDS!!!!! draw your own conclusions!!! Thanks

461mariafernandab

4

/

5

It is a 3-star hotel, but very functional to stay in Cuiabá All the staff were very attentive, the breakfast was good, the room was good and well located in the city. It was worth the stay because Cuiabá is very close to Chapada dos Guimarães, an unmissable place.

JAOliver1

3

/

5

Think about a place expensive but very noise at room number 401 to 4011. Close to street gas of bus, horn od cars and polution. The shower in the morning dont support a bath. Dont have water. Umbeliavable. Don't have nothing in the room as we gonna run in tje midle of night. Towels hard and in the bedroom not bathroom ...????.... i don't know why.. bo way to use out let under desk. Don't worth the price and evaluation ...Ibis much better. Sorry

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