Best Western Sol Belo Horizonte

I can understand how they have received 4 stars when this was opened in 1998, I can not understand however how were they able to keep those stars while the hotel looks old, rooms are outdated and dirty. This review is based on room 905 Bathroom plumbing doesn't work well. Staff was friendly but inefficient. Towels and bedding is visible old and some are even stained Light feature on the besides are extremely dirty. No welcome package or instructions for the hotel. Wifi was decent At conditioning doesn't have a turn off button (it's broken) and it's always on. There are no extra power outlets for use, in case you need to plug a laptop or a charger you need to unplug the tv or the cable receiver. Hotel policy mandates that you re-key your room card every day "for security purposes" (I have never seen this before) The rooms were expensive for what it provides. Breakfast is of poor quality and variety. I haven't used the restaurant, but staying at the hotel is not what someone wants. The car park is expensive but they do offer valet included. The location was the only advantage. Well, sort of. This was a better area 10 years ago. To me is inexplicable how they are maintaining their 4 star rating.

I booked it with a good discount but the full price it too expensive for what it offers. The room is small, there are almost no outlets, the reservation confirmation didn't make it clear that the parking garage would be charged apart and though the conformation stated that there wouldn't be any other taxes, I spent several minutes at the check-out desk arguing about this. In another words, I had a terrible experience!

The hotel is very well located. You are close to museums, bars, restaurants and the historical center, Remember that Belo Horizont is well known for its cultural lice and lively night at the bars with petiscos mineiros (typical tapas) The breakfast is adequate, the rooms are clean and wifi very rapid.