Hotel Village Confort

We stayed at the hotel for 6 days, and it was all wonderful, the reception was incredible, the breakfast was wonderful, our rooms were clean every day, the attentive service of all the staff. And for sure when we go back to JP we will stay in this hotel.

We spent a day at the hotel during our trip to the RN and, overall, I really liked the experience. The reception was very attentive and we were greeted with two drinks delivered by the robot waitress — I found the experience very interesting and already gave a different first impression. At the reception there was also flavored water and some quitutes available. Our room was released before the scheduled time for check-in, which was great. The room is not very spacious and the view gave to a wall, with the noise of various air-conditioning motors. On the other hand, the bed was super comfortable and the bathroom, although small, was very clean and with new towels. We tried to get to know the pool area, but we ended up taking the wrong elevator and gave up doing the last part of the way through the stairs, which was pretty dark. Even we couldn't be sure if that was really the way. The hotel has two elevators side by side: one reaches the pool area and the other does not. As a suggestion for improvement, it would be interesting to signal within the elevators which floors each of them meets. There was no information and we only noticed the difference when we went down the other elevator and saw that there was an extra floor, precisely that of the pool. One point that could improve a lot is the restaurant at dinner. As we were tired, we chose to dine at the hotel itself, but the experience was below expected. The food was not good and the waiter didn't seem to be happy there, it wasn't even a little friendly. The breakfast was a much more positive experience. The robot waiter runs through the lounge taking orders and picking up the dishes, always very friendly and attracting everyone's attention. It is a fun experience and that really creates a differential. At a very nice moment, he took a mini cake to a birthday guest while playing congratulations, which ended up rendering lots of videos and smiles around the lounge. Overall, I liked the experience and found the proposal of the hotel interesting. Despite some points that can be enhanced, mainly at dinner and elevator signalling, I would definitely come back.

Hotel with excellent structure, very good room service and a rich and varied breakfast. A difference is the friendly Bela, the robot that serves the guests and makes the experience even more fun. As a negative point, the parking lot has few parking spaces, which can be a bit complicated for those who are driving.