Vila Boa Vida

If you love nature and the seaside this is a lovely beach hotel. It doesn't even feel like you're in a hotel, it's more like each room is your own little seaside bungalow. They only serve breakfast but in Búzios, you're meant to spend the day at the beach anyway and the evening in the lively Rua das Pedras and Orla Bardot so that's fine. All in all, you stay in a beautiful place for a good price!

I have rated this hotel a 2/5. Firstly, some positive things: hotel is located on a hill (although in some cases it might be a disadvantage) so the views on ferradura beach are really breathtaking. Common area also has a pool which is very nice. We went to Buzios with our 17 months old son and he really enjoyed swimming. Offered breakfast was not excellent but it was good enough (cereals, fruit, omelette, different pastries, coffee and tea, fresh juices). Now for the disadvantages, and there are quite a lot. Free WiFi listed was not available for the rooms. Only in common areas like the restaurant and the pool. Next,the crib for our son that we specifically required upon reservation was not in the room, more than that, they didn't even have one, so they just brought a single bed which we had to join with our bed. My question is why list that you can provide a crib when you don't even own one? Some other lies advertised were that each room has a terrace with a hammock and our room didn't. It might have been a lesser disappointment if they listed that only some rooms had a terrace with a hammock... The final touch is the broken lamp... The staff in general was not helpful. We were not notified that in order for the room to be cleaned we had to leave our key in the reception, when we did learn about this and went to leave the key, we were told the cleaning lady will not clean our room today (note, cleaning lady has a timetable 8am-3pm and we have brought the key at 1:45pm so apparently 1h15 min is not enough to take out the trash and change towels...and that's in 4 stars hotel!!!). Apart from that, the receptionist told us that the timetable of the restaurant was the following : breakfast served from 8-10:30 am and in the evening the restaurant closes at 10pm. However when we have arrived to have lunch at 2pm we were informed that the restaurant opens only at 3pm which we didn't expect of course. Since the hotel is located a little bit far away from the centre (30 min walking, not 10 as the receptionist misguided) we didn't have any option of eating elsewhere. And although for us it was not such a big deal, for our child it was. Luckily, that day a very nice lady was working in the kitchen so she offered to prepare some food for us outside the usual timetable, thank you very much to her! As for the cleanliness of the room: it was not cleaned well before our arrival, the floor was full of sand! As for the cleanliness of the kitchen, there are a lot of ants and flies around, but with the climate of Brazil there's not much you can do about it. It didn't bother us at all but we have noticed their precense. All in all, we had a pleasant stay only thanks to escapes to the beach and the city and spending time in the pool... Definitely not coming back to this hotel.

This is one of the worst "hotel" I ever stayed. There was no water for one day, TV not working, and usually forgets to put towels. Totally do not recommend this "hotel".......just horrible......both.room and service.