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Reviews from Guests

3.0/5

tripadvisor

59

Reviews

from real guests

910gerryr

1

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5

This old Portuguese style hotel is situated in beautiful gardens but is in serious need of repair and better management. We had booked and paid for four nights but had to move out after just two, owing to a couple of bad nights sleep and an inadequacy of basic services. No air conditioning. No central fan. No hot water in the hand basin; the hot tap was loose with no water flowing. No hot water in the bidet, rendering it useless. A shower rose that squirted everywhere. A very sparse breakfast offering just one piece of fruit per person. Poor quality meats and cheeses, fruit juices and no one to be found to ask for assistance. Noise; we were disturbed by staff shouting and arguing for over an hour and, at night, by wild animals raiding the kitchen bins some animal pulling at my bedsheets at night; due to no air conditioning we had to leave the window open with no mosquito screening. The room was sold to us a suite but, in fact, was just a bed room and small narrow bathroom. The double bed did not have a double mattress but two singles. This hotel is a joke and totally misrepresented by the on-line agency through which it was booked. We will not be using this agency again. A seasoned traveler.

codys821

5

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5

Owned by the family of one of the greatest living Gracie Jiujitsu Master in the world, incredible training camp hosted at Pousada Mata Atlantica. Everyone makes you feel like a valued guest and incredibly friendly. Away from the hustle of Rio, yet close enough t go visit the sites and Culture of Rio. Beautiful State Park nearby and the Pousada is tranquil and great place to relax the mind and spirit.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi