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Reviews from Guests

4.0/5

tripadvisor

1,259

Reviews

from real guests

E4594BAgiseleb

4

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5

Hotel with old structure, the rooms need maintenance, they are very old, the internet in the apartments on the 4th floor at least, does not work! Good breakfast, very good reception service. But the rooms need to be improved!! And the carpets are actually stained as another person commented too!!

aidonj2026

4

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5

4.6 (3.5 thousand) hotel Overview Prices Reviews About Location Photos Google review summary 4,6 (3.535) Evaluate Everything structure80 heated pool46 forest27 accommodation24 +6 Order by More relevant Most recent Taller Lower  AIDON JACK Local Guide·52 reviews·78 photos Vacation | Family We really liked the hotel's structure, abundant breakfast, clean room, comfortable beds, helpful staff, location close to the center. The pool is heated and large. ...More      Marcos Duarte Local Guide·29 reviews·60 photos 3 weeks ago New Vacation | Couple The hotel is very honest comparing the cost and what it delivers! The hotel has its age and doesn't hide it! Antique furniture and worn carpets are one example! What bothered me the most was that the Wi-Fi barely worked on the 3rd floor so we were...More ❤️1  Tri Hotel Canela (owner) 3 weeks ago Hello, Marcos. Thank you for sharing your experience with us. We are happy to know that you recognized the good value for money of the accommodation and aspects such as the room size. At the same time, we regret that some points did not meet your expectations. Your report will be forwarded to the unit management for evaluation, especially regarding the Wi-Fi functionality, the television quality, the condition of the bathroom box, and the observations about the maintenance of the accommodations. Comments like yours are important so that we can identify opportunities for improvement and continuously enhance our services. We hope to have the opportunity to welcome you again on a next visit. Sincerely, Tri Hotel Canela Team  Kailaini Klein 3 reviews a month ago I would like to register my immense satisfaction with the stay. It was perfect from start to finish! The hotel exceeded my expectations in every aspect, offering comfort, organization, and excellent service. ...More  Tri Hotel Canela (owner) 4 weeks ago Hello, Kailani. Thank you very much for sharing such a special review with us! We are extremely happy to know that your stay exceeded expectations and that you had such a positive experience from start to finish. Knowing that our comfort, organization, and service made a difference is a source of great pride for the entire team. We especially thank you for recognizing the work of our colleague Alison. We are sure he will be very happy to receive your compliment. Comments like yours value our team's effort and motivate us to continue offering excellent service. It will be a pleasure to welcome you again on a next visit. Thank you very much for the recommendation to family and friends too! Sincerely, Tri Hotel Canela Team 🧡  Ricardo Santana Local Guide·306 reviews·119 photos 2 months ago Don't look for modernity in this place, you won't find it; look for tranquility and abundant nature around. Old hotel, but cleaner and without a musty smell, excellent service and apartments that meet the needs of travelers...More ❤️1  Tri Hotel Canela (owner) a month ago Hello, Ricardo. Thank you very much for sharing your experience with us! We are very happy to know that you found in our unit exactly what you were looking for: tranquility, contact with nature, and comfortable and welcoming accommodation. We also thank you for highlighting the cleanliness, the quality of service, and the excellent cost-benefit ratio compared to other destinations in the region. Comments like yours are very important to our entire team and reinforce our commitment to providing authentic and welcoming experiences in Serra Gaúcha. We hope to welcome you again on a future occasion. Sincerely, Tri Hotel Canela Team 🧡  Tripadvisor https://www.tripadvisor.com.br TRI HOTEL CANELA: 2026 photos, price comparison, and reviews The hotel is very good! Large, spacious room, has a mini-fridge, air conditioning, extremely quiet, comfortable and clean bed. The breakfast is divine, ... 4.2(1.257) · (Based on average standard room rates) R$ 234.00 - R$ 542.00  Booking.com https://www.booking.com Tri Hotel, Canela (updated prices 2026) "We really liked the comfort, the hospitality, the cleanliness, the room space, the balcony, the thermal pool... the privilege of the hotel being among the greens, ..." 8,9/10(1.949)  Hoteis.com https://www.hoteis.com Tri Hotel Canela, Canela: Reservations at incredible prices    Tri Hotel Canela is 10 minutes by car from Rua Coberta. Reviews. 9.49/10. Extraordinary. See all 3 reviews. Popular amenities. 9.4/10(3) · (check your dates) Videos TRI HOTEL: Very CHEAP and CLOSE to EVERYTHING in GRAMADO and ... YouTube · Hotel Tips December 13, 2024  9:48  16 important moments in this video Tri Hotel Canela a welcoming, complete, and with ... Instagram · Anderson A Silva November 17, 2025  1:10 Tri Hotel Canela surrounded by araucarias and with a structure ... Instagram · Tri Hotels December 29, 2025  0:11 Other people searched  Reviews about Grande Hotel Canela  Reviews about Hotel Laghetto Canela (Viverone)  Reviews about Golden Tulip Canela  Reviews about Hotel Tissiani Canela  Reviews about Hotel Laghetto Vivace  Reviews about DoubleTree by Hilton Caracol Canela  Reviews about Blumen Hotel Boutique  Reviews about Casa da Montanha  Google https://www.google.com.br Tri Hotel Canela "NO STRESS"Good pool, good coffee, good restaurant, and good location close to everything. Reviews on other travel sites.  To take off https://www.decolar.com Tri Hotel Canela Excellent! It was very worth it. Excellent breakfast. It is located in the middle of a woods with a location near the exit to Gramado. Service team is a 10. 9,2/10(1.022) People also ask Is it cheaper to stay in Canela or Gramado? What are the prices of the Tri Hotel in Canela? What is the best hotel in Canela? What are the 5 best hotels in Gramado?  Expedia https://www.expedia.com.br Tri Hotel Canela: Prices, promotions, and comments    Reviews; Juliana. April 30, 2026 · Everything is always great, we love our stays. ; Fernanda. April 30, 2026 · Very tasty breakfast; Michele. 1 ... 9.2/10(1.003) · starting from R$ 253  Trivago https://www.trivago.com.br Tri Hotel Canela The hotel accepts pets and serves a varied breakfast buffet. The property has an evaluation score of 9.0 based on more than 5,000... 9/10(7.752) · Starting from 218 per night  Facebook · Tri Hotel Canela More than 3.1 thousand followers Tri Hotel Canela | Canela RS It's to have you here! Come and get to know Tri Hotel Canela/RS. There are 174 spacious and cozy apartments in a privileged location in the Serra Gaúcha. Images  TRI HOTEL CANELA: 2026 photos, price comparison and ...  Tripadvisor  TRI HOTEL CANELA: 2026 photos, price comparison and ...  Tripadvisor  Tri Hotel Canela: Prices, promotions and reviews | Expedia ...  Expedia  Tri Hotel Canela, Canela: Reservations at incredible prices ...  Hoteis.com Other people searched The results are personalized - Test without personalization Brazil 94410-400 - Viamão, RS  - Based on your places (Home) Update location Feedback Terms AIDON JACK Local Guide·52 reviews·78 photos one day ago New Vacation | Family We really liked the hotel's structure, abundant breakfast, clean room, comfortable beds, helpful staff, location close to the center. The pool is heated and spacious. I just won't give 5 stars for these situations that I believe the Staff can improve: We stayed at the hotel for 4 days and we used the pool every day, what caught our attention was that there were some guests jumping in the pools with a speaker on. We kept observing the situation because some employees were in the pool area several times and witnessed the situation and said nothing. There are several posters with the rules, but it would be interesting in cases like this if there was intervention from the hotel, given that this type of situation ruins the experience of the other guests. The second situation is that we were staying on the fifth floor, but the Wi-Fi didn't work in the room; there was only a signal near the elevator, and the lack of signal prevents the TV streaming channels from being used. Aside from the two points above, our stay was peaceful, and we plan to return soon.

COBC69

4

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5

The hotel is old this is no problem, the problem is the lack of maintenance

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