LEON PARK

I do not recommend. Hotel with mould smell, deplorable cleanliness and bad service. I did my check-in and couldn't stay for two hours in the hotel and check-out and went to another establishment.

Excellent cleaning congratulations to the cleaning staff, attendance at the cafe of manha and horrible reception, observation only one in the reception the name is Moises the only my congratulations for your attendance because it was spectacular, helped me to a lot and even after the schedule of your work, even outside of your working hours already to go away helped me to load and leave saved in the room and with sympathy, very polite, sympathetic and very attentive, this is not for everyone and so again I give congratulations and in your attendance note 1000.

I had an extremely frustrating experience in this hotel. I went with two friends to an event and when we arrived at night, tired, we found out that the shower in the room just didn’t work. The employee confirmed the problem, but the solution took more than an hour. And we were already late for the event Changing the room was not an option for them. They just “leased” another one on the other floor for bathing, which no longer makes sense. Worst of all, the bathroom in that room borrowed for the bath was filthy. The dirty private, stained towels... really unpleasant. Follow the picture of how we found this bathroom borrowed. Even so, we tried to stay calm and explain that we would be back in the early morning and we would need to take a bath again, plus another in the morning. At that point, the staff responded with irony, as if it were absurd to want to use the shower twice — something totally unacceptable, since paying for a hotel room includes being able to shower as many times as you want. And I still heard from the receptionist “it won’t be possible tomorrow, this room already has a reservation for tomorrow” oiiiii????? I was stunned, just did not confuse because the other employee interviewed saying that we could go out that when we came back, they would resolve. We came back tired and, due to the bureaucracy of having to go to another floor, we gave up taking a bath in the morning. In the morning, another employee also questioned the problem, suggesting that it was “a thing of our heads,” until he realized that they had already checked the defect. In the end, we get a feeling of disrespect and disrespect. The team acted like they were doing us a favor all the time. The structure of the hotel is medium, but the attitude to solve problems was bad. Not recommended — especially for those who value respect, cleanliness and even the least. Our questions are - was it impossible to change our room? What kind of place acts this way by “leasing” another room just for the bath instead of solving the problem? In the evening until we let it pass, we were in a hurry. But not thinking about changing us later, was a total lack of sense. I wonder if we were with men, or older people, they would act that way... - we were at an event, with various appointments, didn't care about anything and stayed all the time acting like they were doing a favor of putting another room on another floor just for bathing - Didn't they open the shower before we got in? What kind of cleaning is done? checked the minimum cleaning in the borrowed room? The question remains for those who want to stay at the hotel We do not think that we would have so many uncomfortable problems to stay only from 6am to 9am in a place, does not pay cheaper given the stress and insecurity with the cleaning.