Lucky Bansko

Everything was more than excellent! Very clean. Staff really really nice! Good location close to city center (10 minute walk with children). 3 minutes to Billa Supermarket. Excellent breakfast with very diverse choices. And the indoor pools were everything they need to be and more! Rooms are very clean and spacious. They offer also a mini fridge, complementary water and coffee every day! Good valie for money. Very quiet location NOT near to pedestrians walking areas or traffic. A lot pf parking options so no need to worry about that.

We really enjoyed our stay at this hotel. Before arrival they notified us of a group of college students staying at the property during our stay so the evenings may be a little louder than usual. We decided to keep our booking and glad we did, we didn’t even see the students let alone hear them. Upon arrival we were greeted with every member of staff that we passed. We were checked in by Milen who was wonderful. Our room was upgraded to an Apartment Lux and it was brilliant. Very spacious, comfortable, clean and had everything we needed. The spa facilities were lovely and we spent a few hours down there just relaxing. The breakfast the next morning was one of the best breakfast selections we have had at a hotel. They had everything from savoury to sweet, hot dishes to cold dishes. We would recommend this hotel and would certainly be back.

It definitely exceeded our expectations in every aspect-service, facilities, cleanliness, food, child and pet-friendly, the best service! The spa is absolutely gorgeous and so are all the lovely people working here! Looking forward to coming back :-) Thank you for everything!