MPM Guinness

Excellent hotel and staff, good food clean Public areas we will be back. bar staff toto and ivo brilliant representative of hotel.

On the transfer to airport after a great stay. Rooms very large and clean. Showers powerful and hotel. Room tended to daily. Food isnt anything amazing but tasty and plenty of choice. The staff are nice if you make conversation. The guy at the bar spoke great English and was always happy and friendly. 3-4 minute walk to gondola. 2 minute walk to small supermarket one of the best feature whcih isnt mentioned so much in reviews was the spa. Did not expect it to be as good as it was l, although it didnt get busy at times. Great trip to Bansko, wouldn't hesitate coming back to Bulgaria.

If you enjoy the feeling of being catfished by a building, this is the place for you. Walking into the lobby is like stepping into a billionaire’s mountain retreat—grand, soaring ceilings, and a massive fireplace that serves as a monument to broken promises, because it was never actually lit. It’s clear the owners spent 99% of the budget on the first 50 feet of the building and then finished the rest with a £50 gift card to a thrift store and a "can-do" attitude. The Room: Where Dreams (and Plumbing) Go to Die The rooms are spacious, which is great, because it gives you plenty of room to pace around while wondering where it all went wrong. * The 1970s Kitchenette: It’s a vintage masterpiece. And by that, I mean the hob is permanently disabled and there isn't a single plate in sight. It’s a kitchen in the same way a cardboard box is a spaceship—it requires a lot of imagination and provides zero actual utility. * The Landlord Special: Every piece of furniture looks like it was rescued from a curb and given a thick, sticky coat of white paint to hide the despair. * The "Sensory" Experience: Our toilet leaked, ensuring the room had the distinct, lingering bouquet of a sewer at 3 AM. * The Wardrobe of Narnia: We had a floor-to-ceiling wardrobe that contained... absolutely nothing. No shelves, no hangers. Just a giant wooden void. When we asked for hangers, we were granted exactly two. Apparently, the hotel is currently facing a global hanger famine. The Great Towel Heist This was the highlight of the trip. We booked for four, but only two of us checked in. Within minutes, housekeeping knocked, confirmed there were only two of us, and then marched in like a SWAT team to confiscate the "surplus" towels, shower gel, and slippers. They muttered "sorry, sorry, sorry" while stripping the room of amenities we had literally paid for. Reception later claimed they did this "so the items wouldn't be in our way." Ah, yes. Thank you for protecting me from the physical burden of an extra bottle of shampoo. I feel so much lighter now. Technical Difficulties Don't bother bringing a phone charger unless you have a 20-foot cable. There are no sockets near the beds. If you want to use your phone in bed, you’d better be prepared to sit on the floor in the far corner next to the "kitchenette" like a grounded teenager. Summary: This hotel is a hollowed-out shell of 1970s "tat" where the soul has been surgically removed. It’s grim, it’s tasteless, and it’s the only place I’ve ever stayed where the staff actively steals the soap back.