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Reviews from Guests

2.0/5

tripadvisor

236

Reviews

from real guests

NicoleSmith97

5

/

5

Just came back after a long weekend staying in this hotel with friends for a hen party weekend and it was amazing! Location is perfect you can see the mountains less than 10 minute walk to old town, restaurants, bars and gondolas. The rooms are very spacious kitchen facilities which we did not use, the bathroom was spacious good water pressure for shower. The room has sofa area rooms were good size the bed was very small for two people however the other two rooms we had beds were huge! The room was very warm when we arrived but we simply turned off the heater opened the door and was perfect temperature not sure what other review were moaning about. It was very clean every day cleaning lady came one day we asked for just clean towels which she provided no problem. We didn’t get to the hotel until 3am the lady at front desk was very nice handed us our keys told us come back in the morning to sort paper which we was very grateful for after a long day. The lady who ran the restaurant was lovely patient even when we came in 10 minutes before closing. The staff were lovely and made a welcoming atmosphere. Breakfast was delicious not a huge menu but plenty of choice. We got a free late check out which was very generous no issues at all and they called us to let us know how our transfer arrived. Spa facilities were lovely treatments were very cheap and really good we did not use the pool bit too cold you can pay for jucazzi but we did not use this either. Overall the stay was amazing, very good value for money and highly recommend this hotel!!

sarahi757

5

/

5

I have just stayed at this hotel with a group of friends. I am really surprised to see bad reviews. We had a great time, rooms were spacious, and yes can be warm but we just opened the door outside, the balcony had a nice view of the mountains. We found the staff to be really friendly, the breakfast was lovely and I had one of the best massages ever! We saw the cleaners every day and had fresh towels! It was only a short walk to the town which had lots of restaurant's and shops, and less than 10mins walk to the Gondala. I would visit again was great value for money.

543vilijamm

2

/

5

I am not satisfied by the four star hotel it cannot be that dirty . The toilet and the sleeping room also the bed was very uncomfortable. There was no ski rent so u must go at the hotel Platinum from opposite where we rented the ski equipment and school for very favorable prices .

Facilities Details

Free Wifi

3 Available Room Types

JUNIOR SUITE STANDARD
JUNIOR SUITE STANDARD
JUNIOR SUITE STANDARD
JUNIOR SUITE STANDARD
JUNIOR SUITE STANDARD
JUNIOR SUITE STANDARD

JUNIOR SUITE STANDARD

APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM

APARTMENT ONE BEDROOM

STUDIO STANDARD
STUDIO STANDARD

STUDIO STANDARD

Facilities Details

Internet Access in public areas

Free Wifi