Aparthotel Lighthouse

We arrived at our hotel eager to start our holiday. Firstly we had to wait nearly 2 hours for someone to check us in as there was nobody around...so we had a little wonder around the grounds which is when we discovered issue 1 - The pool...I'll come back to that later. After our wait in the sunshine, another guest came back to the hotel who spoke Bulgarian and was able to call someone for us as they had experienced the same when they arrived. We were greeted by a lady who said they weren't expecting us...Lovely! Anyway, to start, we were given a different room...an upgrade apparently [you just wait til you see the photos]. We questioned a couple of the hotels 'features' things like the outside bar...which was closed. The non-exsistant gym, the wi-fi and the green pool. The answers were as follows: The bar had closed as they couldn't afford to pay the staff The gym was there [our mistake] it had a set of weights in a small room The Wi-Fi didn't work as they couldn't pay the bill The pool was green as they couldn't afford the maintenance. It later transpired that our room 'upgrade' was because there were only minimal rooms with electricity. But the landings, stairs and halls were all pitch black - which was great when you came back at night and had to go up 2 flights of stairs in the pitch black. They then said [although they had no record of our booking] that we hadnt paid our deposit - which cost me a £30 phone call from my mobile to the UK. We had no house keeping which was advertised [we were told to call when we wanted our room cleaned/new sheets]. The bathroom was vile, water tank leaking, smashed window and generally disgusting. I've been to Bulgaria many times and the hotels are usually spotless...this was a bad hotel experience!!

Great place with a nice view, you get what's on the pictures, only things missing are the extra furniture for the balconies and maybe a coffee pot. Friendly service and the pool is huge! The white sand beach is a five minute walk. Restaurants and 24/7 supermarkets are all over town despite the fact that St Vlas is rather for families and not a party place. .