Yunona

I stayed at this hotel with children at the end of August. In my opinion, this is the worst hotel in Bulgaria. The staff is old, angry, and unfriendly. They misunderstand Russian, English, and other languages badly. The pool is big and clean, but the area around the pool hasn't been cleaned or the tiles washed. Open until 6 PM, which is not pleasing. The lobby bar assortment is meager. Bar Man is the only staff member here who knows how to smile. The room is old, but spacious. The bed and towels (with stains and smudges) have not been changed once in 6 days. They gave two small pieces of soap and two small bottles of shampoo for three people, and this is for the entire 6 days of stay. Every evening I had to close the balcony (thankfully there was an air conditioner) because of the noise from the street and mosquitoes. The same thing in the morning, plus the smell of cigarettes from smoking neighbors was added. I want to say separately about nutrition. The choice of dishes is limited, often cold and not tasty. There are few fruits, no desserts. Ice cream strictly on time. The staff who were present and clearing dishes during lunch were very irritating; they ran between tables, picked up empty dishes from the tables, clattered plates, shook tablecloths, and generally made it clear that the guests should leave quickly. For the underripe peach taken with me, they could have been rude, saying that nothing can be taken from the cafeteria. Conclusion: At the Yunona hotel, you definitely won't be welcome, and if you want to ruin your vacation, then this is the place for you!!!

The worst hotel I've ever had in Bulgaria. When we arrived, we were met with the horrible smell of cigarettes and toilets. At the front desk, the employee smoked right in the workplace. The food is disgusting. The bed and towels haven't been changed in a week. When the air conditioning broke they said they couldn't help it. I asked for a change of number, to which I was told to go to Ukraine even though we are not from Ukraine. Namhali yelled and said goodbye and left. It's terrifying. I don't recommend this hotel.

Love this hotel been 3x and going back in September 26 cannot wait to see the lovely staff. Been to 4 of the top hotels this one top the lot.