Sunny Beach Hills

Group of six adults, you get what you pay for. However main things hotel clean , rooms good however shower gel near sink not shower. Aircon at no extra cost is always a bonus. Right next to beach and no trouble with noise. Lifts are slow and not many just don’t use at peak times

IT was wonderful time. I will come back here

Where should I start. We have just come back from the Grand Hotel well grand it isn't by far. We went All Inclusive. Location is brilliant out of the gate and walk across the path and there is the beach, also all the shops, stalls selling all kinds of stuff and eating places. The hotel has only 2 lifts taking upto 6 people in each so if there is larger people in it will only take 4. So if you are on the 12th floor as we were going to breakfast is a nightmare as once the lift reaches its max it just goes down. A few times we walked down the stairs which isn't good really as my husband has problems with his knee. The only air-conditioning is in you're room there isn't any throughout the hotel. Breakfast is breakfast but it would be nice for it too be hot most days it was luke warm or cold. Lunch and Tea choices not a great deal at all and don't look appetising and still only luke warm. We ate out mainly and you can tell the difference in the food. Rooms are fine and they were cleaned and towels changed everyday, wardrobe space is small so hanging up dresses isnt good as space is only small. You get water on the 1st day you arrive and teabags and coffee too, after that its take teabags from the restaurant but coffee is only from the machine you can get tea and coffee throughout the day. Pool towels you have to provide you're own. Pool area isnt too bad they do a couple of activities in the morning and also in the afternoon. The music can be too loud but some of the songs that are played are not suitable as children are about. There is some night entertainment but we didnt see any. The guy at the pool bar sorry hopeless with names he was good, as was the blonde lady in the lobby bar too and the lady from housekeeping who done our room. Staff in the restaurant they were mainly rude not helpful and you were an inconvenience to them. The alcohol drinks if there was alcohol in them I would definitely be surprised, yes we drank the local vodka and gin as its only the local stuff that is on the All Inclusive menu. Yes we could've payed more to have branded drinks but we shouldn't have to, we did when we ate out of course. They advertise massages but these are not done at the hotel but at the shopping centre. I asked about keeping our room on the last day as we were obly getting picked up at 8pm. The guy on reception told me it would be €130 but if I gave a good review on here I could have it for €110. This is a 3 star hotel I haven't paid that much too keep a room in a 5 star. Yes I would go back to Bulgaria but definitely not this hotel.