Relax Holiday Complex & Spa

We have been here 13 days now go home tomorrow. This is the first time in Bulgeria Sunny Beach area. We have had a really great Family holiday. The hotel staff are very friendly the waitress in the bar knew every evening what we were having to drink as she remembered after day one. Breakfast was repetitive but you can mix and match. The pancakes with honey are top notch. The waiters always made us feel welcome when we popped in for a drink. We had a meal in the hotel restraunt last night and it was very nice, reasonably priced. The calamari could do with a nice fish/garlic sauce. The cleaners never stop cleaning im a bit OCD myself so i felt very much at home how clean the hotel was. The pool and sunbathing area was also clean and sunbeds very comfortable. I liked the fact there was no loud music just the sound of the birds and people enjoying themselves. Me and my 2 daughters had a massage and a facial in the spa which was very cheap compared to UK price's. The lady was very professional and made us feel at ease. We highly recommend you have a treatment in the spa. We used the gym daily which had adequate equipment including a running machine. Outside the hotel there is a local super market that you can buy some waters, alcohol and fruit at very low prices. A bit further on there is another super market that sells everything . Its around 1600 meters to dolphin beach which is the start of sunny beach. Dolphin beach is a definite if your having a day at the sea with background music, luxury sunbeds and waiter service again at a reasonable cost. If you dont want to walk any further you can catch a little train that takes you along the promenade of sunny beach with lots of bars and restaurants. We went to Khan's tent one evening which was a really nice evening great food and entertainment. We opted for the set menu and it was just perfect. Book online saves you money and just catch a taxi. The views are amazing so worth a visit. We caught a bus to Nessebar which was an experience felt like a sardine in a tin can but for 3 lev it was worth the 20 min ride. Nessebar old town is also worth a little trip out. Mini golf was also fun down on the front. Last thing thankyou to the taxi man who was recommended by the hotel for the airport transfer, he gave us his number and we could call him at anytime if we needed him to take us anywhere.

Sunny Beach is a desolate place nothing is open we stayed for a week in the Tiara Beach Hotel the food is never hot there doesn’t seem to be much choice for children the show cooking area chef’s are so miserable it’s not worth talking to them the area around the hotel is awful nothing is open so there’s nothing to do we stayed in our room for most of our weeks stay which wouldn’t of been so bad if we could of watched TV but the TVs in the hotel rooms are not Smart TVs so your stuck with France 24 Euro News and DW News the only three English speaking channels We had a chat with one of the jet 2 representatives who said it’s early season that’s why things are quiet we showed him pictures and asked Why is Jet 2 selling holidays to here if there is nothing open Believe me nothing was open even the water parks were closed the local bars cafes and souvenir shops including banks and money exchange points were all closed The reps replied it’s not only Jet 2 who are sending travellers here TUi and EasyJet are flying to Burgas Airport But he couldn’t explain why everything was closed except to say it’s early season I’ve been a regular travel customer of Jet 2 for a number of years yet this is the worst holiday I ever been on I’ve spent nearly 25k taking my family on holiday with Jet 2 over the last four years Sunny Beach Bulgaria is so awful they should stop flying there immediately Oh and when we were at the airport our aircraft was the only one there both inbound and outbound Jet 2 logo Holidays You Can Trust doesn’t apply to Sunny Beach Bulgaria as you will see in the pictures I’ll load Oh and the Female Rep needs to be spoken to by her managers as she was not in the Tiara Beach Hotel at her advertised times I Spoke to a guy call Drago who after I called Jet 2 help line in Leeds they sent him to speak to us as this other female rep was on her day off So to be told that the second week in May is very early in the season and that’s why nothing is open is a pitifully response from the Jet 2 rep god in a little over a month it’ll be mid summer So if your thinking of booking Sunny Beach Bulgaria DONT it’s absolutely awful I’ll never be going back I’ll be contacting Jet2 now I’m back in the UK so remember Chernobyl Sorry Sunny Beach is a holiday destination to avoid at all cost Now check out my pictures

We spent 12 days at this hotel in Sept. 2019, The hotel is very clean, has all amenities as advertised. Its location is excellent, with direct view to Black Sea. The breakfast is included and offers a wide variety. The service is outstanding, people are going at length to meet your requests. The pool is great, rooms are spacious, and the whole establishment is sparkling clean. The parking is ample. The only drawback is the access road from main Sveti Vlasii route: unpaved, and unfinished. Overall, strongly recommended