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Reviews from Guests

3.0/5

tripadvisor

786

Reviews

from real guests

ollieh668

2

/

5

The location of the hotel was good and it was more affordable. We had a nice view out of our window. However, it is very outdated and needs some serious maintenance. The outside is visibly shabby with paintwork and wood needing replacement. The rooms are old with the toilet being separate from the rest of the bathroom, which is inconvenient and the bath could have been more clean. The shower head came off the wall, which was not ideal and the beds were not the most comfortable. The hotel was quiet, but felt weirdly empty. One morning we were the only people at breakfast, which felt a bit strange. The food at breakfast was relatively poor, the French toast and bacon were very greasy and hard to eat plus the food selection was somewhat limited. Some of the staff were helpful, especially at check-in, however, checking out the staff were slightly rude. The reception and lobby felt outdated, but there is a good selection of facilities. It would have been nice to get some free tea bags in the rooms or other amenities. Overall, a cheaper, well-located stay, but needs maintenance and various other improvements.

P1878BRheathers

4

/

5

The hotel SAMOKOV is basically in regards to the rooms but they are clean and warm. Bathroom is designed as a wet room the water will drain away! Lobby Bar cheapest drinks in town Location great right near gondola and short walk to nursery slopes and 6 nan lift on rila its not ski to door but if u want that u need pay more! Swimming Pool free to guests was actually warmer than it was when we stayed years ago though you do have to pay for sauna and steam as they are a run by the Spa. There is lots facilities pool tables above bowling alley, though the usual table tennis was closed due to a conference FOOD breakfast more than adequate fruit cereals yoghurt pastries breads eggs boiled and scrambled and bacon was ok Dinner if half board was also adequate if not fancy but you could go out for meal in many of the local restaurants Overall a decent skiing hotel staff ok One day we didn't get room cleaning service but I asked at reception and they quickly delivered fresh towels and toilet rolls. Can't complain for the price we paid Borovets is a great ski destination for beginners and intermediates good value resort our 16th visit well be back in 2027 and if the SAMOKOV is a decent price I'd chose it again! X

577conorw

4

/

5

The Samokov may hail from a different era but rooms are clean and very spacious great for the kids to hang out, much better than some of the neighbouring hotels. Rooms are clean, warm and have what you need. Bedding was clean and comfortable. Issue with hot water coming from cold faucet but abundant hot water food is typical of the area and overall to a good standard for the area. Staff are friendly and very accommodating. Ski centre very good value and service and good standard of equipment and service Don’t be surprised to experience a far better service than reviews suggest Bulgaria is a wonderful country with very nice people at a price point which suits a lot of families (5 of us) and keep coming back If you want really high standards for cuisine and over priced services then try somewhere else Borovets is a gem

Facilities Details

Free Wifi

1 Available Room Types

TWIN STANDARD
TWIN STANDARD

TWIN STANDARD

Facilities Details

Internet Access in public areas

Free Wifi