Bellevue Hotel

Fleeing this Pension, what a shame a Pension is called 3 stars!!!! If I could put 0 I would have put it. We came to spend a holiday in Bulgaria, but what a big disappointment. Everything was bad service to the staff not welcoming nor smiling , even the food did not fit . I paid for a stay with breakfast, I only went down twice , because no choice , cheese butter jam egg sausage for 12 days coffee without taste there is not one good thing , no wifi networks , forced to stay at the reception to pick up a bar of wifi , room in very bad condition, dirty, furniture veillo , cleaning that was done only twice at our request for a stay of 12 days and I am told that there are only 2 maids for the whole Inn, but where does our money go? We pay for a minimum service but you will find 0. Not to mention the cockroaches found dead under the towel of the bathroom feet and the centipedes walking around the room. Broken shower mixer that leaks and clogs it you will find yourself feet in the water. UNCOMFORTABLE bed , I have never slept in such a hard bed in my life , they could have put one on mattress to mitigate but no , I had severe back pain, blackout from lunch until late afternoon. Pitches very remote at the top of the mountain so you have to climb to access it , very difficult without car m. I ended my holiday at the 4 star Inn rosslyn dimyat which is another level.

Was staying at this hotel for two weeks. The only reason this hotel gets two stars insted of one is because of the fantastic staff in the restaurant, they where the best. They really deserve five. The breakfast was bad, but the dinner was very good! When we arrived we hated the hotelroom. We complaind to the reseption right away, but did not get a new room because the hotel was «full». It was not full, but i think some of the rooms was in sutch bad condition that they couldn’t rent them out. We orderd a dobbel room with a balcony. It was not a dobbel room, it was a singels room with a dobbel bed. It was a big tree blocking the view of the sea. It was floating water in the bathroom when we took a shower. The beds were horrible, like sleeping on rocks. The airconditon worked, but the remote-displey was not and it made an awful sound. We god bedsheets that did not fit the bed (too small). There were an emty toiletpaper-roll that was laying on the bathroom floor and used papersheets on the balcony when we arrived. The pool was bad, the tiles was loose and laying around the pool. Will never come back to this hotel, worst hotel ever.

The hotel is in a quiet location which is surrounded by derelict buildings. There are only 3 or 4 restaurants in the local area. The walk to the beach is around 20mins. However the walk to Golden Sands beach is around 45mins. The hotel put on a free shuttle to golden sands which runs at 10.30am and collects at 3pm. The breakfast buffet is continental at best. It’s mainly salamis and cheese. However there were sometimes so lovely pain au chocolates and fresh fruit was always provided. The hotel restaurant food from the menu was lovely and very fresh. It was very cheap for how well made it is. Drinks were also very cheap - Approximately £1 a pint. The local food in Bulgaria is not to our taste but other nationalities seemed to enjoy it. The lunch and dinner buffets looked unappetising but again this could’ve been due to our tastes. Although we aren’t fussy normally. The hotel room was very basic to say the least. The decor was very dated. The shower was broken and the bed was as hard as stone. However the view from the balcony was incredible from room 301. Panoramic sea view. The pool was quiet so it was easy to get a sun lounger. However the maintenance of the pool was poor. The paving surrounding also needed considerable maintenance. There were two female waitresses who were very friendly and one man on reception who was very helpful with giving us information. However other staff treated us as if we were inconvenient. The hotel had events most days from local birthday parties to weddings which impacted on our stay. On one day they closed the pool area for the wedding and it took over the entire outdoor dining space. Overall the hotel looks good on the outside and is in an ok location. But on the whole the hotel lacks the basics for an enjoyable stay such as a comfortable bed, excursions and friendliness. If we didn’t have such a positive outlook on holidays it could’ve been quite bleak. It is what you make of it.