Hotel Pliska

It was terrible; the staff insulted my children because they asked for new towels, as they had to share one small towel among the 3 of them for 3 days because they didn't receive any. My oldest daughter also reported this to the hotel, but nothing happened. MY children only ate outside the hotel, and if they did eat there, only cornflakes because the food made them sick. The rooms were a total disaster, the beds broken even after we asked 4 times for someone to fix them. The shower and ventilation in the room were never cleaned (pictures) and we had to clean the rooms ourselves with a broom that the cleaning ladies gave us. There was always something spilled in the hallways and it was never cleaned up. You couldn't sit on the terraces because everything was dirty. There was sand everywhere in the room and my oldest daughter swept it to the side for the cleaning lady, but she ignored the sand and didn't even mop the floor; she never changed the toilet paper and only made the bed. The cabinets were opened and there was never any storage space for our things. A TOTAL DISASTER. The bathrooms in the rooms were never cleaned and the showers didn't even have a showerhead; instead, my children had to shower with a hose because the showerhead fell off.

Hy everyone. I would strongly advice not to chose to spend your money and your holiday times with this guys . The food is old and terible .the services in the room are the worst you will ever seen anywere else . They lie about the services the hotel has to offer , they don't have spa although they say in their advert that you will have 24/7 spa access. The staff is really rude .

I wouldn’t even give 1 star. Absolutely terrible hotel! The room smelt of sewage on the second night I got food poisoning. The food was terrible and the mattress had urine stains on it. The beds were extremely uncomfortable. Only good thing about this hotel would be the inside pool apart from that it was a holiday from hell. My first experience in Bulgaria and never again!