Comfort Inn And Suites South

3.0 / 5

•

4611 Macleod Trail SW,Calgary, Alberta,T2G 0A6

Reviews from Guests

3.0/5

241

Reviews

from real guests

349ivannas

Will not book here again, due to management. I had booked this to stay with my mother. I reside within the city and she is from out of province, but I wanted her to experience all of what Calgary has to offer. One of the employees was excellent. There was an error in the booking dates. The one employee, Ahmed was amazing and incredibly reasonable. He attempted to transition us to a room two doors down so that we only had to move our belongings down the hallway. The manager on the other hand was terrible, rude and not accomodating whatsoever. So much so, that he made us exit the hotel for 5 hours while they cleaned a room, then forced us to re-book into another room with AN ADDITIONAL SECURITY deposit. I then had to pick up my mother in my work vehicle, piling in all our belongings. Really disappointed. Hotel was clean otherwise, breakfast was great. Terrible management is my complaint - Gautam was the manager on duty whom made the experience awful.

Vacation818936

The location is good if you want to be near Chinook Centre, otherwise the property itself was average. The breakfast was a nice bonus to start your day. The pool and hot tub were enjoyable but smaller than on the hotel ad. Overall a good place to stay for one or two nights.

668kayleej

Absolutely brutal. We booked this hotel 2 weeks ago. I had got a call a week ago from them but they left no message so I didn't call them back. But my card was not working so they CANCELED my booking the day we were traveling there. As soon as I got an email saying it was canceled, I called them and asked what was going on and to secure our rooms they said they had no more rooms left. Absolutely horrible customer service. Do not trust them with your bookings or your money! Also, we booked the hotel for $120 a night, then looking today they sky rocketed their prices to $230..

Facilities Details

Free Parking

Free Wifi

Water Park

Spa

Coffee/tea maker

Fitness Center

Laundry

RV, bus, truck parking

Vending machine

Wired Internet

Braille and tactile signage

On-site accessible self parking

Newspapers

Ticket Service

Indoor fireplace

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Elevator

Concierge Service

Free Parking

Free Wifi

Water Park

Spa

Coffee/tea maker

Fitness Center

Laundry

RV, bus, truck parking

Vending machine

Wired Internet

Braille and tactile signage

On-site accessible self parking

Newspapers

Ticket Service

Indoor fireplace

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Elevator

Concierge Service

3 Available Room Types

Standard Room, 1 King Bed, Non Smoking

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Safe

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

DVD/CD player

Microwave

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Safe

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

DVD/CD player

Microwave

Suite, 1 Bedroom, Non Smoking

Non-smoking

Soundproof

Sleep comfort items

Laptop workspace

Safe

Daily newspaper

Air Conditioning

Blackout curtains

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

DVD/CD player

Sitting Area

Microwave

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

RV, bus, truck parking

Free Parking

Food & Drink

Vending machine

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Water Park

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Wired Internet

Free Wifi

Miscellaneous

Braille and tactile signage

On-site accessible self parking

Indoor fireplace

Coffee/tea maker

Elevator