review-bg-image

Reviews from Guests

4.0/5

tripadvisor

144

Reviews

from real guests

Jaguarsoleil

5

/

5

Sometimes in life, you may simply find yourself looking for a little peace. The desire to disconnect, spend some quiet time, put your things down, and simply breathe for a moment. And, in my case, this hotel was exactly the solution I needed. I stayed in room 207, which was truly very spacious and pleasant. The bed was also of very good quality; after a long day, it was exactly what I needed to get a good night’s rest. The room was also very quiet, with excellent sound insulation, which made the stay particularly relaxing. Now, I do have to mention the view. 😅 Let’s just say I had a rather privileged view of… the hotel’s pole. 🫠 It may not have been the most spectacular view in Cochrane, but at least I wasn’t going to get distracted by the scenery! As for the price, I think the rate is quite reasonable for a hotel in Cochrane. It is worth acknowledging that staying in Cochrane can be more expensive than staying in Calgary, but when compared with the other hotels in the area, the price here remains very reasonable and the value for money is genuinely good. But above all, I want to talk about Jeff, because he is truly what made my stay particularly memorable. Days Inn & Suites by Wyndham Cochrane is officially a 2-star hotel. Yet one of the things that impressed me the most had absolutely nothing to do with the number of stars the hotel has: it was the quality of the welcome I received. And a large part of that is thanks to Jeff. I have rarely met someone like him, even in some of the most prestigious hotels I have stayed at. In certain high-end establishments, the service can be flawless on paper, but sometimes employees become so accustomed to the standards of the industry that they lose a little of their naturalness. Everything is executed perfectly, but some interactions can feel mechanical, almost rehearsed. With Jeff, it was completely different. He has something much rarer: a genuine naturalness in the way he interacts with guests. You can tell that he is not simply someone who is “doing his job.” He seems to genuinely care about the experience of the people he welcomes. His professionalism never comes at the expense of his humanity, and that is precisely what makes him so remarkable. Jeff has this ability to make you feel genuinely welcome without ever overdoing it. No forced enthusiasm, no scripted phrases, no feeling that you are simply another customer passing through. There is a sincerity in the way he carries himself that makes a real difference. And honestly, he is the kind of person you remember long after you have left the hotel. I also think that hotels sometimes underestimate just how much someone like Jeff can influence the overall experience of a stay. A room can be very comfortable, a hotel can be well located, and the facilities can be impeccable… but very often, it is the human interaction that makes a place truly memorable. And Jeff has exactly that quality. If the hotel’s management happens to read this review, I sincerely hope they understand the value of having someone like him on their team. Competent employees can be found. People who can properly follow procedures can be found as well. But people who combine professionalism, naturalness, kindness, and a genuine sense of humanity in the way Jeff does are much harder to find. To be honest, I find it almost ironic that an officially 2-star hotel could give me, on a human level, something that I have not always experienced in much more prestigious establishments. In the end, what I will remember is a spacious and comfortable room, excellent bedding, plenty of peace and quiet, a reasonable price for Cochrane… but above all, meeting someone who, in my opinion, represents what hospitality should truly be. Thank you, Jeff. And thank you to the entire team at Days Inn & Suites by Wyndham Cochrane. Even with that breathtaking view of the hotel’s famous pole. 🫠😄

N6987SYnicoleb

2

/

5

We stayed for 2 nights for a family event. I booked a double queen room and got a kitchenette which was a nice surprise. Breakfast was ok. Food wasn’t labeled so for someone that had an allergy to dairy I was very limited to what I could have. Loved how close everything was to trails and the bow river. That was the end of the good things. We were in room 209 which was right above the front lobby doors. So all we heard was doors opening all night. The beds were rock hard and so uncomfortable that my back was so sore after the 2 nights. The room was so muggy and humid and would take hours for the moisture to leave the bathroom even with the fan on. Our clothes were damp by the end of the stay due to how muggy it was. My husband and I were always congested and stuffed up while in the room. We are also pretty sure we saw mold in the bathroom and took pics and showed the front desk when we checked out and they didn’t seem to concerned and would mention it to the housekeeping staff. No apology and no compensation. For spending almost $800 for 2 nights I would expect better quality beds and no mold in my room.

M6623NPnathaliec

5

/

5

I am an international financial consultant, and I want to express my deepest gratitude to the exceptional team at Days Inn Cochrane, especially to Rommel at the front desk. After experiencing a terrible lack of professionalism at another local property, arriving here was a complete breath of fresh air.The staff members here are incredibly kind, helpful, and accommodating. This Tuesday morning, we were scheduled to change rooms due to high seasonal occupancy. However, Rommel went completely above and beyond for my family and our dogs. He manually rearranged the bookings behind his counter and told us: "Stay in the same room, we took care of everything, no need to move."This high-level operational flexibility completely eliminated our stress and allowed us to keep our perfect suite with a kitchen without any transition gap. The rooms are clean, spacious, and the customer service is truly top-tier. They genuinely care about professional travelers and families with pets.Thank you, Rommel, and thank you to the whole Days Inn Cochrane team! You have earned our absolute loyalty. Highly recommended!