HAMPTON INN - SUITES BY HILTON

What an experience. I am a patient person by nature. But to be in a room where construction noise after 7pm right beside my room is allowed is not acceptable. The fact that I explained I have stayed here a number of times and visit often and wanted to speak to the the manager regarding this and they had the front desk respond says volumes to me. I will not return, as there are many options around. Poor customer management and expectation setting when allowing this room to be occupied when this work was scheduled. Too bad for this Hilton property, especially being a diamond member myself.

A great hotel, easy to find close to West Edmonton Mall! Friendly staff, large hotel room that was very clean. Loved the complimentary breakfast every morning. Different choices each day and food was quickly filled up by helpful staff. Easy parking in the front and back of the hotel. Close to Wal Mart and restaurants.

This staff are racist especially the maintenance men who can't say morning to you but want to ask you who paying his salary what are you doing here they think black people are thieves you can't even stand outside without being asked are you a guest can I help you white people out there smoking all day I don't see yall asking them anything they don't even have somewhere for you to chill outside Quality Inn was way better and cheaper I won't recommend any African American to waste there money