HOLIDAY INN EXPRESS HOTEL & SUITES EDMONTON NORTH

3.0 / 5

•

13742 50TH STREET EDMONTON T5A 5G6

Reviews from Guests

3.0/5

153

Reviews

from real guests

caitlindF5195NU

I’ve stayed at this hotel multiple times for business trips and had previously been satisfied. However, my most recent experience was unacceptable and has ensured I will never return. During my stay, several personal items were stolen from my room—including tampons, multiple containers, and my bag. These are clearly not items that could be mistaken for trash. It took the General Manager two weeks to respond, only to tell me that housekeeping must have thrown them away. This explanation made no sense and felt dismissive. Worse still, no meaningful action was taken to resolve the situation or reimburse me for my stolen belongings. The lack of accountability and customer care was shocking, especially from a hotel I had trusted for multiple stays. I’m sharing this so others are aware—if you value your personal belongings and expect basic respect and responsibility from hotel management, I strongly recommend staying elsewhere.

shotb83

We stayed one night at the Holiday Inn Express Edmonton North, booking on points, and found it to be a great value. The location was really convenient for our plans, with lots of parking available, which made things easy. Check-in was quick, and our room was clean, comfortable, and just what we needed for a short stay. A little dated but good all the same. The included buffet breakfast was a nice bonus, plenty of options and everything was fresh and well-stocked. Overall, a reliable and hassle-free stay. We’d definitely consider staying again when we’re in the area.

dianamG5516WO

Came to Edmonton for my mothers funeral. Got there around noon and they were fantastic at getting us into a room right away. No waiting until 3 pm! Was given all discounts available from Military, to Government to AMA. First room was on the 2nd floor and unbeknownst to us, there was a dance competition going on in the city. That meant there were all kinds of young girls and coaches running around. It was quite noisy so we asked if another room was available. Without hesitation, we were changed to a suite on the 6th floor at the end of a hallway where it was beautifully quiet! All the time the staff was courteous, professional and friendly and served us with a big smile on their faces. The room was exceptionally comfortable. Bed was very comfortable with nice clean, white sheets. Pillows were just the right fluffiness so my neck wasn’t sore in the morning. The shower had great water pressure and I thoroughly enjoying my bubble bath in the tub before bed. I would recommend this wonderful place to everyone! However, the Raddisson at the airport will not be getting such a rave review!

Facilities Details

Free Parking

Free Wifi

Spa

Fitness Center

Laundry

Casino

Vending machine

Swimming pool

Wired Internet

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Computer station

Free Parking

Free Wifi

Spa

Fitness Center

Laundry

Casino

Vending machine

Swimming pool

Wired Internet

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Computer station

10 Available Room Types

Standard Room, 1 King Bed with Sofa bed

Non-smoking

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Fold-up bed

Microwave

Suite, 1 King Bed, Jetted Tub

Non-smoking

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Bathtub

Microwave

Suite, 1 King Bed, Fireplace (Jetted Tub)

Suite, 1 King Bed, Fireplace (Jetted Tub)

Non-smoking

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Bathtub

Microwave

Suite, 1 Queen Bed with Sofa bed

Non-smoking

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Microwave

Suite, 2 Queen Beds

Non-smoking

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Iron

DVD/CD player

Clothes Rack

Microwave

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Casino

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Wired Internet

Free Wifi

Miscellaneous

Swimming pool

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Elevator

Computer station