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Reviews from Guests

2.0/5

tripadvisor

388

Reviews

from real guests

taariqb2014

1

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5

Don't let the photos on the websites fool you. This hotel is more like a hostel. Upon entering the hotel you can start to tell it's a little run down but maybe the rooms would be fine. Wrong. Hallways, lighting and rooms were horrible. We checked in 2 hours after our check in time and there were no towels in any of the 4 rooms we booked. When we called and asked for more towels, they brought 1 per room whenever we ask for 4 per room since there were 4 ppl staying in each room. Old lollipop stuck on the bed. Old sock in the corner. Stains on the blankets. Tub was gross and water didn't drain. Toothpaste on the faucet and dust and cobwebs everywhere. There isn't enough plugs for the TV, TV box, fridge and microwave. Microwaves only work half the time. Breakfast is a joke for $15. You get toast, boiled eggs and a muffin or yogurt. No coffee or tea. No, spa, pool or any amenities at all. This please should be shutdown. Only thing good. Is the location. Close to the beach. They said it was under renovations but its doesn't seem like there's anything going on. Just a really old, unsanitary run down hotel.

shahirai2023

1

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5

Completely awful. Horrible, unprofessional and slow service. The hallways smell, wallpaper peeling off the walls, dirty rooms. Stained blankets, hair and dirt in shower, clogged bathtub. Items left from previous guests. Found a lollipop stick on our bed, leftovers in the fridge. You have to beg for extra towels. Check in is at 4, we arrived at 530pm and they were still scrambling to get our rooms ready. Breakfast was a joke. Everything is under construction. The only redeeming quality is the location to the beach/park. Stay anywhere else for your comfort and sanity. Pictures on website are deceiving, the rooms do not look like the website.

sallysmith77

1

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5

Wow....I have never been a hotel so mangy before....wallpaper literally peeling off the walls on the third and second floors. Dirty floors and barely any amenities. They gave us one towel in the bathroom (thanks!). Very sad if you actually booked this for your holiday with your kids (we were just here for one night). Pros-our air conditioning worked, and the sheets seemed clean. Got a pass to the public mineral pool which was very nice. Free parking underground, though there were A LOT of birds making nests there and flying around constantly. I did sleep ok at night, it was pretty quiet. Cons- Breakfast- not great if you're expecting more than a piece of toast and cereal or 1 tablespoon of fruit. Hotel is just rundown and dirty. What a shameful hotel. How can they operate like this. So gross.