Harrison Hot Springs Resort And Spa

3.0 / 5

•

100 Esplanade Avenue,Harrison Hot Springs, BC,V0M 1K0

Reviews from Guests

3.0/5

4,991

Reviews

from real guests

roniltas

Disappointed with the stay as we went with a few friends. The rooms never got cleaned when we asked at least three times. I talked to the manager that night and she told me only can get 10% off or the resort fee. When I emailed the managers no one replied to me for over a week and responded to one of my other friends who complained after a few days and got a response the next day. This is disappointing and clearly the mangers are picking and choosing who to respond to unacceptable behaviour.

nvantraveller1000

Hmmm... it's hard to know what to say. We had an ok stay at the Harrison Hot Springs Resort, but it was not worth the money we paid for it. Everything appeared to be understaffed, except the Copper Room, (which was a lovely experience). When we arrived (and every time we walked past), the front desk was jammed... too many guests, not enough staff. The hotel itself looked tired. Hallway carpets need to be vacuumed, or completely replaced. Windows need to be washed. Balconies need to be power washed. Old plastic deck chairs need to be replaced! Our room was similarly tired with outdated decorating... but it was decent. The bed was comfortable, the A/C worked fine, the amenities were minimal but acceptable. Our toilet wasn't flushing properly, but staff fixed it almost immediately. When we called with questions, the front desk staff was friendly and accommodating. We had a lovely view of the lake. The hot pools were ok, but pretty busy, (understandable since it is a July weekend). We did not see any cleaning, maintenance or safety staff around the pools the whole time we were there (although there was sort of a "security" person at the entrance). They ran out of towels at the pool on our first night there, and we had to go to the front desk to get towels. Just a bit annoying... The Copper Room was a highlight for us. The food was amazing, the staff was excellent, and the music was a great touch. We have been to this hotel a couple of times many years ago, and it was in a better state then. I think there are plans to "restore the Harrison Hot Springs Resort" to its former glory. I hope so, because this hotel has so much potential. But it is going to take some vision, strategy and money to make this happen.

KasiaW127

We were surprised by how far below standard this hotel fell given the price we paid. The carpets throughout the property were filthy, reminiscent of a cheap motel, and the drapes in our room were dirty and full of holes. The entire room is badly in need of renovation and left us with the impression that cleanliness just isn't a priority. Unfortunately, we had the exact same negative impression when we visited Fairmont Hot Springs, which is owned by the same chain. The only positive was the nice water in the pools.

Facilities Details

Pool

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Designated Smoking Area

Shops (on site)

Fishing

Vending machine

Microwave

Windsurfing

Garden

Wi-Fi in public areas

Indoor fireplace

Golf course [on-site]

Baggage Storage

Tennis Court

Business Center

24-Hour Front Desk

Snack Bar

Elevator

Desk/workspace

Valet Parking

ATM on site

Concierge Service

Children's books and toys

Proposal spot

BBQ grill

Terrace

Pool

Free Parking

Free Wifi

Spa

Sauna

Fitness Center

Designated Smoking Area

Shops (on site)

Fishing

Vending machine

Microwave

Windsurfing

Garden

Wi-Fi in public areas

Indoor fireplace

Golf course [on-site]

Baggage Storage

Tennis Court

Business Center

24-Hour Front Desk

Snack Bar

Elevator

Desk/workspace

Valet Parking

ATM on site

Concierge Service

Children's books and toys

7 Available Room Types

Grand Apartment

Heating

Non-smoking

Balcony/Terrace

Sleep comfort items

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Free Wifi

Exterior corridor

Desk

Cleaning Products

Towels

Fan

High Chair

Toaster

Free Toiletries

Kitchen

Toilet

Kids shampoo

Toiletries

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Fireplace

Dishwasher

Sitting Area

Microwave

Interconnecting Room(s) Available

Oven

Family Apartment

Heating

Non-smoking

Balcony/Terrace

Sleep comfort items

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Free Wifi

Exterior corridor

Desk

Cleaning Products

Towels

Fan

High Chair

Toaster

Free Toiletries

Kitchen

Toilet

Kids shampoo

Toiletries

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Fireplace

Dishwasher

Sitting Area

Microwave

Interconnecting Room(s) Available

Oven

Comfort Apartment

Heating

Non-smoking

Balcony/Terrace

Sleep comfort items

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Free Wifi

Exterior corridor

Desk

Cleaning Products

Towels

Fan

High Chair

Toaster

Free Toiletries

Kitchen

Toilet

Kids shampoo

Toiletries

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Fireplace

Dishwasher

Sitting Area

Microwave

Interconnecting Room(s) Available

Oven

Panoramic Apartment

Heating

Non-smoking

Balcony/Terrace

Sleep comfort items

Refrigerator

Laptop workspace

Dining Area

Wardrobe/Closet

Free Wifi

Exterior corridor

Desk

Cleaning Products

Towels

Fan

High Chair

Toaster

Free Toiletries

Kitchen

Toilet

Kids shampoo

Toiletries

Stovetop

Separate shower/bathtub

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Iron

Fireplace

Dishwasher

Sitting Area

Microwave

Interconnecting Room(s) Available

Oven

1 Double Bed Room - Main Hotel

Towels

Heating

Sleep comfort items

Non-smoking

Shower

Satellite Channels

Daily housekeeping

Separate shower/bathtub

Private bathroom

Bathrobes

Tea/Coffee Maker

Fan

Hair dryer

Air Conditioning

Free Wifi

Iron

DVD/CD player

Desk

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Spa

Sauna

Fitness Center

Parking and Transportation

Valet Parking

Free Parking

Food & Drink

Vending machine

Snack Bar

Front Desk Services

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Activities

Fishing

Windsurfing

Tennis Court

Entertainment and Family Services

Children's books and toys

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Miscellaneous

Microwave

Designated Smoking Area

Garden

Indoor fireplace

Golf course [on-site]

Pool

Elevator

Desk/workspace

Proposal spot

BBQ grill