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Reviews from Guests

3.0/5

tripadvisor

193

Reviews

from real guests

amybZ9939YR

1

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5

Not recommended. It was okay at best, and when an expensive item was left behind, (yes I take responsibility for that, but mistakes happen). the hotel claims that it wasn't. They stole it and won't answer their phones. Went back to the hotel to talk to them the next day and they continued to say it wasn't there. Not acceptable and definitely won't be supporting these individuals again.

pamelabU1280HH

1

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5

Disgusting. Do not believe the reviews online. We stayed with our team for a sports event and it was unsafe and unhealthy for our families. On check-in had to arrange for the carpets to be shampooed the next morning because the unit stunk like smoke and dog so horribly. Our chests actually burned the next day from the smoke exposure. Also requested a room clean because there was food crumbs in all the chairs. Scared to sit on the stained furniture. The carpets had several large gross stains on them. Cigarette butts in the hallway and garbage on the patio. Cracked tiles and baseboards falling off. Street people dumpster diving at 5am yelling at each other AND on the last day there were were street people in the stairwell shooting heroin!!!!!!!! No joke.

559daveb559

5

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5

terrible state of suite and service (or none service) - room had musty smell - Mould? we all got sick during a 3 day stay - carpet outside bathroom soaking wet after showering - dish washe not working - absolutly no room servicing - cleaning, refreshing supplies removing garbage - dust on furtiture so thick the grandkids were writing in it. Front desk said they couldn't help as I'd booked through expedia - they also said should have complained when we checked in - didn't know all this crap until after we'd been there not at check in