Surrey Central Inn

Zero stars. I am at a loss for words, this place is a fu***ng trash heap, I would have rather slept in the car. The staff is rude. I specifically asked if the pet deposit was a DEPOSIT, and was returned, and told it was, to not be refunded in the morning. Close this hellscape immediately.

This hotel was hands down the worst hotel I have ever stayed at! Was kept awake at night by people fighting & screaming in the hallways at all hours. No better than a crack house. Bare bones and in a very sketchy area, was grateful my car was still in the parking lot & in-tact in the morning. Never so happy to check out of hotel... ever! Not worthy of any stars (but I had to choose one to post the review), would NEVER stay here again even if you paid me!

I travel all over AB and BC because of the field I work in , but never had such a bad experience with any hotel. The night guy was somewhat good as he upgraded our room but the morning receptionist was not at all friendly neither seemed to have any professional etiquette. I requested her to have a late check-out( extra 2 or 1hour) referring to my membership perks and also as we checked in at 2 am in the midnight and haven't slept , since we had a morning job for which I came to BC.But she righh away denied saying that she cañ only give 30 more extra minutes. Her words were like " even if you are gold or diamond" it does not matter it's Friday and we are super busy" . I mean then whats the purpose of being a member. Also they have the check in time at 4:00 pm.While she was like " it takes a long time for the room service person" to clean one room , I mean does it really take 4 hours to clean ? Would never recommend this hotel and will never come back again .