Shangri-La

Lost all our luggage. Handed 5 suitcases to concierge and checked in. The room was not ready. So we went on our excursion and were told when we return the luggage would be in the room. When we came...

I think the title says it all it was a great hotel and centrally located and the staff was beyond friendly and communicative and made the stay t enjoyable. It was the late night food offerings that...

Terrible hotel terrible experience. The property is really showing its age. It’s getting to be run down in places and it’s in need of an update. Staff wasn’t knowledgeable on basic hotel information...