HistoricSnowbridge -Blue Mountain Resort

My family and I did a 4-day getaway to Blue Mountain and stayed a Snowbridge 123 property. The property was wonderful and had a very rustic feeling - 2 bedrooms, 2 bath, a big backyard, full-kitchen with anything we needed, gas fireplace, COMFY sofa and recliners, nice big dining table. The location is wonderful and very quiet. It was a quick shuttle ride to the village. The only hiccup was with our check-in. Although it stated that check-in was at 4:00 pm, we called to see if we could check in early (2:00) as there was a snow storm. There was a disconnect between the property management company whom we called and the front desk. When we arrived at the front desk, they gave us the keys at 3:30 (and told use we could have checked in earlier!). The phone reps need to synchronize themselves better with what is actually going on. We had taken a shuttle to the village from Toronto that morning, and arrived to the village in a snowstorm. The village shuttle driver refused to take us to North Creek, which is where we needed to check in and get our keys (he offered to take us to the Toronto Ski Club - which meant we'd have to drag our luggage on the side of the road in a snow storm); so we had to wait for a taxi. When we arrived at the property - it was clear that housekeeping had left hours before (due to the accumulation of snow). Once we finally got into the unit, everything was amazing and we will DEFINITELY book this property again. We've stayed at multiple properties at Blue, and enjoy Snowbridge - especially in the summer as there is a pool. The property is quiet and we were able to relax - a little too much!

The 2 bedroom, 2 bathroom space was very comfortable for 5 people. The kitchen had almost everything we needed which was super-handy! No dish soap was provided (although dishwasher tabs are), so that we could clean items without having to run the dishwasher without a full load (eco-friendly?). Recommend you bring your own. Check in staff were friendly and patient, which was much appreciated! We were given our house keys and told we would be receiving a text with more information by check in time (4 pm). We enjoyed the day in the village, but had to text back by 4:15 when no information was received. Room was available within 10 minutes of that text. Late check-out was requested and honoured. Unfortunately, the room was a little broken down. Almost every tap was loose (shaking back and forth when you turn on or off). Handle missing from dishwasher. Paint chipping in some areas, and large unsightly water stain on master bathroom ceiling. Fireplace wasn't working. Thermostat was tetchy. Condo was on a street with new construction in progress - lots of mud, potholes, and gravel. Although no construction was going on during the one night we were there, noise could possibly be a factor. Disappointed that there was no actual wifi in the condo as it was advertised. There is a hardwire cable available, so you may want to consider bringing a computer instead of tablet. Overall, we were charmed by the village, activities, and Collingwood area in general.

We stayed here for two days in one bedroom home. The place was really good. Although it is a little far from the village, the shuttle service of the resort is a very convenient option. The home was very good. We had a ground floor home. The living area was quite large and spacious. They have a fireplace but we had a bit of trouble in getting it started - the reception wasn't really clear on how to go about it and we received very little help on that. While the overall cleanliness of the house was good, the sink had two uncleaned mugs which weren't expected. The working of the kitchen was good. The staff was fine. It is to be noted that the check-in happens at Blue Mountain Inn on Chateau Ridge. Our check-in was pretty much smooth. No issues there. Overall, a great stay.