Beetham Park Motel

This place is a complete nightmare. After a six-hour drive, we arrived at Beetham Motel only to find a closed reception and a note telling us to check in at Hygate Motel next door. The room was disgusting, but it was too late to find alternative accomodation, the bed smelled like stale urine, and the chemical air freshener they put in the room was so overpowering we had to put it outside. The air conditioning was filthy and full of dust and we woke up feeling sick. The shower was so small it felt like it was made for hobbits and it leaked all over the floor which was made worse by the fact that you have to step down from inside a bath to the floor which is surely a slipping hazard. The place looked like it hadn’t been cleaned in ages, dust everywhere, a leaking vanity, and walls in awful condition. To make matters worse, the fire alarm went off at 9:30 PM with no explanation of whether it was serious or not. We complained first thing in the morning about our horrendous room because we had booked for 2 nights. We were told absolutely no refunds and that we could get a "refurbished" room. The next room was just as bad, with even more filth, with cockroaches on the toilet in the bathroom, dirty aircon, and a light switch so greasy they'd give KFC a run for their money. When we asked for a refund instead of staying the second night, the staff were unhelpful, rude, and said only the manager could offer refunds on Monday and to email them. The whole experience was a nightmare, and we’re now out of pocket with no resolution in sight. It's been almost 3 weeks trying to get a refund and they just refuse. If you pay before checking the room you will NEVER EVER get your money back. This motel should not be listed on booking.com or any other booking website. It’s an absolute scam, and the service is appalling. DO NOT stay here, save yourself the misery and go anywhere else.

Hamilton was completely booked out, and over 30 phone calls later I was about to give up hope. 8.30pm and needing accomodation after a family member had been helicoptered to the Hospital there. The lovely man at Beetham Park said he had a room available with 3 beds that would fit us. He was very honest and said that currently the motel was being used as WINZ emergency accomodation. He said that the current tenants were respectful and would pose no problem. And if they did, he would be onsite overnight, and we could ring anytime. Didnt fill me with much hope, but I was very grateful for his honesty. Check In was next store at the Hygate Motor Lodge. The lovely gentleman had kept reception open until 10pm for us to check in. Lots of parking, including directly outside the unit. There were a few kids running around screaming outside, among the beaten up, unregistered unwarranted cars. However once inside, we didn't hear anything, including any road noise from the busy main arterial. Room was dated, and probably not as clean as it could have been, with cobwebs and hair. But the beds were comfortable, and the linen spotless. Good water pressure in the shower. Had a Sky Decoder, but could not get the TV to work at all. There seemed to be a cable missing. At $220 for the night, we found it to be SEVERELY overpriced, and probably taking advantage of a booked out city. I mean really, it was a dated room, in a emergency accomodation motel. Far to expensive for the product received. Probably would only give 2 stars, but have decided on 3 stars purely based on the Gentleman at Reception and his honesty and friendliness.

Beetham Park Motel Hamilton Relaxing 767391683 amazing...clean...relaxing...the shampoo made my hair silky soft...more than enough sugars coffees etc which is lacking in some places...super friendly...shower was like a massage 🙂🙂...definitely be recommending to others.