Hv Hidden Valley Resort

Great place, clean and spacious rooms, super friendly reception, restaraunt and housekeeping staff! Reena at the reception was super helpful! The restaraunt food was great, the amenities were clean and well maintained! We really enjoyed our weekend stay!

Travelled to the resort with Front Line Tours for 2 nights 3 days. Had a fantastic time, room was on ground floor and this was excellent there are no elevators and my wife uses a walker, nice clean comfy room and 2 beds were just great. Used the hot tub and again used the stairs for access. Had breakfast in Birches Restaurant and also lunch and supper. Good variety of breakfast items. Staff very helpful.

Hidden Valley has a beautiful setting and the beds were comfortable, but there are several areas that need improvement. Noise from other guests in the hallways continued late into the night, making it difficult to rest. Front desk communication was also disappointing, as calls often went unanswered and responses came much later than expected. In addition, the floors in our room did not appear to have been thoroughly cleaned. The room itself was fine, but overall the experience did not compare favourably to other hotel chains such as Hampton Inn, where cleanliness, service, and noise management are generally more consistent. Hidden Valley has potential, but guest comfort and responsiveness need more attention.