Comfort Inn London

Sub par conditions, room had odor, food was not good, staff were impartial, comfort was average, not flexible in room selection. I am a gold member. Will be switching. Sorry, but comfort inn is not where it should be and I am disappointed after having stayed at several different locations over the last few years.

The hotel's location is good, in a commercial area, close to good restaurants, supermarkets, gas stations, etc. It has two floors: the ground floor and the upper floor. There is no elevator. Our room had a mini-fridge, coffee maker, and TV. There was no microwave. The bathroom is good, with a shower stall, but no bathtub. It seems to have been renovated recently. The breakfast is good: cereals, bagels, omelets, burgers, sausages, yogurt, etc. Breakfast and parking are included in the daily rate. One negative point is that the doors make noise when closing. It's a good accommodation option in London, Ontario.

We stayed one night in queen room on the second floor. When we first arrived, we were told that we could only enter the building through the main door. You could exit the building from any door, but only enter through the main door. They actually removed all the handles from the side doors. We noticed a bad smell in the hallways and a slightly less of a smell in the room. The carpet had stains, and I am not sure if they ever clean the carpet. Bring slippers or wear your shoes in the room. Do not let your feet or socks touch the floor. The year is 2024 not 1980. We found most of the channels were distorted on the TV, and there was not much of a channel selection. The must be using an antenna instead of cable as there were a lot of channels with snow. Could not find Global. We did not expect this from a Choice Hotels Brand and we would not stay here again.