Royal Stays Suites - Blue Jays Way

I booked on booking.com and cancelled only two weeks later, around 7 months before I was due to travel (because when I read them properly the reviews were awful). They took a deposit without giving any receipt and I didn't realise they had done that, or that they hadn't refunded it, until my credit card bill was pending on my bank account, three weeks after I'd cancelled, then it took another full week for the refund to come through. On top of that, they did not refund the full amount I'd paid. They blamed the currency rate, but if that were true I'd have received more than I paid. I am still owed money, plus I had to pay extra interest on the credit card bill meanwhile they were earning interest on my money that they should have refunded. They're either incompetent or criminals. Either way, I've been robbed.

I had booked this apartment for a short stay in March 2019 through bookings.com I cancelled on dec 20th in free cancellation period. They charged my card for 589 dollars as prepayment and still after so many emails and messages have not credited the amount back to my card. I have contacted bookings.com but they are also not doing anything. AVOID THIS PLACE !!

Booking was easy, staff present to give me my key and show me around, well appointed kitchen, clean, great location, great security, lots of space in apartment, affordable, any questions or concerns were addressed immediately. I would use this company again and I would bring my family too!