Niagara Residence & Conference Centre - Welland

The one positive thing about my stay was the staff. Both the employee at check-in and the employee at check-out were very friendly and pleasant. Unfortunately, that's where the good experience ended. This is clearly a student residence, and the apartment's condition reflects that. The unit, which had two rooms, was quite unpleasant and the kitchen was very poorly equipped. To make things worse, the beds in both rooms were very small. There was also no breakfast available, and the bar had very few options. While the staff was nice, the overall experience was a major disappointment. This place is only suitable for a one-night stopover if you are just passing through to visit Niagara Falls or Toronto.

Rooms were spacious and comfortable. Rooms are quiet and provided good sleep after returning from Shaw play. Front desk staff were uninviting. No cordial greeting from staff. A smile and simple hello is the basic of expectations.

This place is essentially a two bedroom college dorm with the bare essentials. This is not even a motel. However, this place will usually have the lowest prices around, especially during high season (costing significantly less than the next cheapest hotel). As long as you realize you are literally staying in a college dorm, then you shouldn't have a problem. You have the necessities and the front staff (who I assume are college students) provide great service and are very accommodating. I feel that a lot of the bad reviews were from people who had no idea what they were walking into.