BW HOTEL UNIVERSEL DRUMMONDVILLE

Not sure what to say about this hotel as there are many positives and negatives…right off the AutoRoute 20 with lots of shopping, including a Costco, nearby. My hesitation surrounds the Queen suite we booked looking absolutely nothing like the picture on their website . Room was big and upon entrance incredibly musty which we corrected by opening the door to the Juliette balcony..fresh air was wonderful with an average view. Once we got used to the suite, we enjoyed it as it was a very big space with fridge and microwave. Jetted tub was nice. 2 big TVs and a few plates and some cutlery as well as a coffee makes (not Keurig). Check in and out was easy and the staff were nice. Bilingual front desk staff. Rating it average because furniture and decor a bit tired and the pool and hot tub were closed during our stay. Restaurant next door looked popular.

Simple hotel, very warm welcome and excellent customer service. Beautiful room, soft but comfortable bed, lots of pillows, very clean, good shower pressure, very beautiful pool and spa, close to various restaurants and main roads, while being well soundproofed and quiet, plus secure parking. I recommend this hotel.

Great experience from check in to check out. The staff was amazing, the hotel is great. Clean, comfortable and quiet. Great parking. Easy access to the highway. Great restaurant, very nice and great food for the value. French or English. The hotel is pet friendly and great for the kids. Nice pool and hot tub.