Ruby Foos Hotel

Quite a modern hotel in a convenient location with beautiful large rooms. Unfortunately, there is no dining available in the evening.

A reservation was made by mistake and the hotel categorically refuses to accept the cancellation. Furthermore, they lied during our phone conversation by claiming they had received no request, while it was denied only a few minutes after my call. Such behavior towards customers is unacceptable and shameful.

I've been coming to the Ruby Foos for many years. I remember the Ruby Foos when it was in its glory days, but those days seem to have passed. It used to be special - now it's more generic. Nevertheless, the mattress in my room was still terrific and the bed linens were still very comfortable. The shower was still great, with plenty of water pressure and a wide spray. The in-room heating was reliable and quiet. The windows are still soundproof - you don't hear any of the busy traffic outside. And the staff behind the front desk are still very friendly and helpful. But there are a lot fewer of them. My room was clean enough, but I saw more stains and holes in the wall than in the past, and the furniture has more scuff marks. My room phone didn't work. Initially I was given a dreadful room, which was changed. I'll still come back, because the Ruby Foos is fundamentally a good place to stay. I just hope it can be returned to it's former self. If you're coming, be sure to ask for a room in the Tower, even if you have to pay more for it. The other part of the building is not so nice anymore.