Comfort Inn Rimouski

We were a hockey team present for the Desjardins tournament in Rimouski, the employees we met were extremely harsh. In addition, at 2:15 a.m., we were awakened because an employee had received a complaint about noise... noise that didn’t even come from us, since everyone had been asleep since 10 p.m. He didn’t even get up from his chair to check it out he just called the rooms around the origin of the noises... very ordinary for a hotel. Neither did management help: the assistant manager we met the next morning did absolutely nothing to resolve or excuse the situation. Simply said that the employee was known to do that... It’s a shame because the rest is not so bad. Beds were ok, lunches were fine. Rooms a little frozen in time, but clean. For a hotel over $170 per night for 3 nights, a minimum of respect and professionalism is expected. Very bad experience. I do not recommend

In comparison with the Empress, of similar quality and price, visited a week later: Both without problems for cleanliness and comfort. The Comfort Inn has a slightly less recent decor, is a little more expensive, but the $10 price difference is more than justified: Breakfast included Electric car charging included More friendly staff Small details of comfort in the bedroom and bathroom Environment a little more pleasant than a shopping center Check-in 15h vs 16h, Check-out 12h vs 11h

Typical comfort in. Reception well staffed, fast check-in. Room on 2nd floor had no elevator. Room clean as well as the bathroom. Somewhat noisy for hallway sounds. Good breakfast. Restaurants are located more in the center of rimouski and are of good quality.