Auberge Du Lac Taureau

Our booking was a 3 night stay with one kitchen junior suite 3rd floor and 2 other suites on the 2nd floor below. When arriving we were junior suite 3 rd floor, one room 2nd floor and 3rd room ground floor! Not impressed and it was such a long procedure to get the rooms closer together, but one room was cheaper then they had charged my card, there was no refund granted! We have been going to these condos for over 5 years and just in August we spent 5000$ for condos on a guys weekend away! We were disappointed but it wasn’t going to ruin our weekend. Well when it came time to cook our supper, I was horrified with the condition of the kitchen supplies. The pots and pans were disgusting 🤮 all scratched, rusted and dirty. The dish clothes were all stained dirty and full of holes! The dish soap bottle was a used water bottle with a hole in the lid, there were no clothes to wash the dishes or wipe the table. The stairs in our condo were full of sand and we never went to the beach! I was totally blown away by the conditions of the condo that I brought it to the attention of the administration of the condos and his response was a shock! He said the pots are fine, just a little scratched and rusty. T-Fal was missing, there was no way I would cook on those! And even when I was making my complaint he continued to argue that they were fine! His last response was( IT’S NOTED). WTF!!!! Not to mention they charged a credit card they did not have authorization . Then try to get a refund to use the right card NOPE we can’t do that 🤦🏻‍♀️ I will be looking to spend my money elsewhere in the future!

Did not get what we paid for. We booked two rooms and originally one of the two rooms had a bed and a pullout. When we got there Christian gave us other rooms and not the ones we saw.. finally when we were given the original rooms they removed the pullout. We were 4 mature women and we were very, very disappointed. Will never book again at the Condo Lac Taureau. We will book in the future with Auberge Du Lac Taureau.

We had a great time. We chose the royal condo with 2 bedrooms on 2 separate floors and it was very nice. The kitchen was perfect for what we needed. There was a fireplace. The view from the balcony was beautiful. It was great for the kids to have their own hotel room with tv, small fridge, microwave and complete bathroom right below us. They really enjoyed having their space! The beach is very nice, we did some activities on the lake, the pools were nice. Bring bug repellent, because as soon as you go out, mosquitoes will get you. We expected it since it was June, but I strongly suggest that you DO NOT FORGET the bug repellent! We will go certainly go back, we had a great time as a family!