Hilton Hefei

4.0 / 5

•

198 ShengLi Road 230011

Reviews from Guests

4.0/5

1,218

Reviews

from real guests

CommentXYZ

The hotel’s facilities and service are impeccable, fully in line with Hilton brand standards. The executive lounge happy hour stands out among Hilton properties, offering refined and delicious Chinese-style light dishes rather than perfunctory options. The breakfast is abundant, with a wide variety of choices and consistently high quality. The welcome fruit service is particularly impressive and worth praising—it’s the first time I’ve encountered such a thoughtful approach. The hotel provides a card that allows guests to select their preferred fruits of the day, helping avoid unwanted items and unnecessary waste. Ms. Bella at the front desk is warm, friendly, and attentive. She thoughtfully wrote down the breakfast and executive lounge hours, provided a complimentary voucher for a delicious coffee sold in the lobby, and arranged early check-in. Like most Hilton properties, the hotel shows genuine recognition of elite member benefits by offering a suite upgrade. The suite is especially well-equipped, featuring a large-capacity refrigerator and even a washer and dryer. Highly recommended for elite members. The location is also very convenient—just turn left when exiting the hotel to reach Changhuai Station on Metro Line 1, with direct access to Hefei South Railway Station and Hefei Railway Station.

steelriver2014

Highlights - Although the hotel is not the newest one, but I was still impressed by my suite with plenty of space and huge bathroom. There are also wash- and dry machines available which I have never experienced in Hilton so far - The happy hour and the executive lounge is one of the best. The choice of food is huge and there is even a live noodle soup cooking station. The food was delicious and tasty plus the service was perfect. - The hotel gym is very professional for a complete workout - Very friendly service in the breakfast buffet Improvement potentials - Some of the service teams were busy more or less with their mobile phones all the time maybe it’s not too busy in the hotel at the moment

Wanderer60991939036

Hefei Hilton row history, in the mainland is also a little later than the Beijing Hilton Chongqing Hilton, can be said to be a very old hotel, plus there has not been much renovation recently, in fact you will feel the overall aesthetic very old cadres, kind of anachronism, but the specific maintenance and some design is actually relatively well-intentioned, such as too few bedside sockets dedicated to a porous socket, very simple details but some hotels just not willing to do. The location is also in the Yaohai district, it can be said that the location is also quite "old", this way from Sheraton Tongling Road to Hilton to Gujing Holiday, it is called San Lao. The hotel rooms are very large, so the occupancy rate is relatively good, membership treatment can be relatively good implementation. The lounge is solid, the number of hot dishes is large, in this piece can be said to be very good, the taste is not unspeakable, it is still edible, but the lounge is not much to pick from. Breakfast on the ground floor is also very varied, and it's nice to worry about crowds and eat in the lounge. Overall, it may not be as sophisticated a design, but it's still very cost-effective to get such solid treatment at prices often below 500.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Dry Cleaning

Foot bath

Garden

Golf course [on-site]

Ironing Service

Karaoke

Massage

Laundry

Honeymoon Suite

Khmer Spoken

Pool with view

Daily Housekeeping

Swimming pool

Fax/Photocopying

Table Tennis

Tennis Court

Ticket Service

Tours

Yoga room

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Alternative meal arrangement

BBQ Facilities

Dutch Spoken

Grocery Deliveries

Shoeshine

Suit Press

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Lockers

Postal service

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Business Center

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wired Internet

Wi-Fi in public areas

Babysitting/Child Services

Dry Cleaning

Foot bath

Garden

10 Available Room Types

PREMIUM SUITE

Air Conditioning

Bathrobes

Bathroom

Bathtub

Tea/Coffee Maker

Hair dryer

Ironing Facilities

Kitchenware

Microwave

Minibar

Refrigerator

Sitting Area

Separate shower/bathtub

Shower

Slippers

KING HILTON EXECUTIVE WITH COMP BREAKFAST

KING HILTON EXECUTIVE WITH COMP BREAKFAST

Air Conditioning

Bathrobes

Bathroom

Bathtub

Tea/Coffee Maker

Fax

Hair dryer

Internet [LAN]

Ironing Facilities

Minibar

Separate shower/bathtub

Shower

Slippers

Video

TWIN HILTON DELUXE PLUS

Non-smoking

Sleep comfort items

Satellite Channels

Microwave

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Telephone

Clothes Rack

Desk

Towels

Free Wifi

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Fold-up bed

Room service [24-hour]

Free bottled water

Daily newspaper

Balcony/Terrace

Oven

Bathroom

Fax

Internet [LAN]

Ironing Facilities

Sitting Area

Separate shower/bathtub

Shower

Video

Presidential Suite

287 Square Meter

Smoking allowed

Sleep comfort items

Satellite Channels

Air Conditioning

Dining Area

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Telephone

Clothes Rack

Desk

Computer

Towels

Free Wifi

Slippers

Kitchen

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Fold-up bed

Dishwasher

Sitting Area

Room service [24-hour]

Microwave

Free bottled water

Daily newspaper

Balcony/Terrace

Oven

Twin Hilton Deluxe

41 Square Meter

Smoking allowed

Sleep comfort items

Satellite Channels

Microwave

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Telephone

Clothes Rack

Desk

Towels

Free Wifi

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Roll-in shower

Bathtub

Fold-up bed

Room service [24-hour]

Free bottled water

Daily newspaper

Balcony/Terrace

Oven

Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Massage

Spa

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

BBQ Facilities

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

Lockers

24-Hour Front Desk

Activities

Table Tennis

Tennis Court

Entertainment and Family Services

Kids club

Babysitting/Child Services

Karaoke

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Dry Cleaning

Ironing Service

Laundry

Daily Housekeeping

Anti-viral cleaning products

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Suit Press

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Khmer Spoken

Spanish Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Garden

Golf course [on-site]

Honeymoon Suite

Pool with view

Swimming pool

Tours

Yoga room

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]

Car park [free of charge]

Car park [on-site]