Holiday Inn Express Beijing Wangjing Hotel

This location has a new shopping center (old price); the old room is not well-groomed; breakfast can only say there is to eat; but the real eggs are like prepared. The main food is, but it is bad to eat. Next time I come to Kyoto I won't live here

I stayed at this hotel for one nite just becoz of the location is about 15 mins by cab to airport. There is no fridge in the room and I had to request and waited for over an hour for them to deliver. Carpet is so dirty and you dont feel like stepping on it with your barefoot. The room that I stayed on 17/f is full of sewage smell. Gym is 24 hours but when I went down at 530am there is no switch so I had to run on the treadmill in pitch dark environment. Upon check out, I asked the hotel to email the hotel bill to my account and it has been a month now and I still didnt receive. This is like a self service hotel.

After I checked in, noticed I booked wrong Holiday Inn Express, but due to the event which was held in Beijing couldn’t find another hotel. This Holiday Inn Express was not the one I have known, can say this hotel changed my image to the brand 100% very negatively. Starting from Entrance, there was very less clean feeling (luckily bed & towel was fine though), molds at shower booth, dirty sink, after changed a room then smelling like bad odor from the plastic wall & better but still no-maintained shower booth. Breakfast was not typical Holiday Inn Express, mainly Chinese, bit of western. No Holiday Inn Express amenities. A few good side, right after sending a comment, night manager came to check & changed a room so 1 ⭐️ for IHG Service & very prompt action on-site, 1⭐️ for bed & towel. I will avoid holiday inn / Holiday Inn Express in Beijing next time.