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Reviews from Guests

4.0/5

tripadvisor

2,406

Reviews

from real guests

arielcM3913PL

5

/

5

I stayed at the Marriott for a few days and had previously stayed at other hotel chains. I already knew that, since I was in China, communication might be more challenging. However, I encountered a somewhat concerning situation: very few staff members spoke English. This was not a major issue at the front desk, but during breakfast and other meals at the hotel, communication was quite difficult. At times, even simple requests, such as asking for salt, were not understood. I do not believe this is the employees’ fault, but rather the hotel’s responsibility. In my opinion, the company should invest more in staff training. It is not reasonable to expect employees, who may not earn high salaries, to pay for learning another language on their own. Offering complimentary English classes to staff would make a significant difference in the experience of international guests. Despite the language barrier, the staff were always polite and willing to help, and I was able to receive assistance every day, even if it sometimes required extra effort. The buffet is good, although on a few occasions I felt that some of the food had been reheated or had been sitting out for too long. In addition, the meat station was often confusing, and some of the dishes I ordered arrived incorrectly. On the positive side, the room is excellent, and the overall service is very good. With greater investment in English training for its staff, I believe Marriott could provide an even more complete experience that better reflects the high international standards of the brand.

826yukib

5

/

5

Good experience and location for business trip. Staff is kind and knowledgeable.

Vacation21239045106

5

/

5

As a Marriott Bonvoy Titanium Elite member, I have stayed at many excellent properties worldwide, but my two recent stays at JW Marriott Hotel Beijing truly stand out as among the very best hotel experiences I have ever had. I was very fortunate to be upgraded to suites on both stays, and the rooms were outstanding—spacious, impeccably clean, well designed, and extremely comfortable. Housekeeping was consistently excellent, with great attention to detail throughout the stay. What truly differentiates this hotel, however, is the service. Every interaction with the hotel staff—from the front desk to housekeeping and the executive lounge team—was professional, attentive, and genuinely warm. The staff consistently anticipated needs and made each stay effortless and welcoming. The Executive Lounge deserves special recognition. The lounge is spacious, quiet, and exceptionally well managed. Food quality was excellent, with a wide variety of options throughout the day, and the service was consistently attentive without being intrusive. Both breakfast and evening offerings were of very high quality and comparable to (or better than) many standalone restaurants. Overall, JW Marriott Hotel Beijing exemplifies what the JW Marriott brand represents: refined luxury, exceptional service, and a memorable guest experience. It is a hotel I would return to without hesitation and one I would confidently recommend to any Marriott elite member or business traveler visiting Beijing.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Children's books and toys

Braille and tactile signage

Facilities for Disabled Guests

On-site accessible self parking

Wi-Fi in public areas

Garden

Fax/Photocopying

Tours

Anti-viral cleaning products

Breakfast in the Room

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Alternative meal arrangement

German Spoken

Dutch Spoken

Full american breakfast

Restaurant

Room service [24-hour]

Snack Bar

Air conditioning in public area

Cash withdrawal

Chapel/Shrine

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Ironing Service

Laundromat

Laundry

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [on-site]

Norwegian Spoken

Nearby Location

China Central Mall

China Central Mall

332 m

Aoland Club

Aoland Club

1.18 km

Honglingjin Park South Amusement Park

Honglingjin Park South Amusement Park

1.88 km

DuPont China

DuPont China

772 m

Today Art Museum

Today Art Museum

1.81 km

China World Mall

China World Mall

1.94 km

Beijing Maternal and Child Health Care Hospital

Beijing Maternal and Child Health Care Hospital

2.48 km

Beijing Obstetrics and Gynecology Hospital

Beijing Obstetrics and Gynecology Hospital

2.48 km

Organic Farm

Organic Farm

2.51 km

Art Museum of Beijing Fine Art Academy

Art Museum of Beijing Fine Art Academy

2.59 km

Happy Gorilla Treetop Adventure (Kuai Le Xing Xing Shu Shang Chuan Yue)

Happy Gorilla Treetop Adventure (Kuai Le Xing Xing Shu Shang Chuan Yue)

2.66 km

Decathlon Play Ground

Decathlon Play Ground

2.80 km

Embassy of the Republic of Albania

Embassy of the Republic of Albania

2.95 km

Embassy of the United Kingdom, Beijing

Embassy of the United Kingdom, Beijing

2.97 km

Beijing University of Technology

Beijing University of Technology

4.40 km

10 Available Room Types

Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Telephone

Telephone

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

TV

TV

Bathtub grab bar

Bathtub grab bar

Shower

Shower

Accessible toilet

Accessible toilet

Transfer shower

Transfer shower

DVD/CD player

DVD/CD player

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Fold-up bed

Fold-up bed

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Bar

Bar

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

iPod dock

iPod dock

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds
Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Telephone

Telephone

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

TV

TV

Bathtub grab bar

Bathtub grab bar

Shower

Shower

Accessible toilet

Accessible toilet

Transfer shower

Transfer shower

DVD/CD player

DVD/CD player

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Bar

Bar

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

iPod dock

iPod dock

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom
Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Telephone

Telephone

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

TV

TV

Bathtub grab bar

Bathtub grab bar

Shower

Shower

Accessible toilet

Accessible toilet

Transfer shower

Transfer shower

DVD/CD player

DVD/CD player

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Fold-up bed

Fold-up bed

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Bar

Bar

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

iPod dock

iPod dock

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Room, 2 Double Beds
Room, 2 Double Beds
Room, 2 Double Beds
Room, 2 Double Beds
Room, 2 Double Beds
Room, 2 Double Beds
Room, 2 Double Beds

Room, 2 Double Beds

Telephone

Telephone

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

TV

TV

Bathtub grab bar

Bathtub grab bar

Shower

Shower

Accessible toilet

Accessible toilet

Transfer shower

Transfer shower

DVD/CD player

DVD/CD player

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Bar

Bar

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

iPod dock

iPod dock

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed
Executive Room, 1 King Bed

Executive Room, 1 King Bed

Telephone

Telephone

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Blackout curtains

Blackout curtains

Clothes Rack

Clothes Rack

Desk

Desk

Toiletries

Toiletries

TV

TV

Bathtub grab bar

Bathtub grab bar

Shower

Shower

Accessible toilet

Accessible toilet

Transfer shower

Transfer shower

DVD/CD player

DVD/CD player

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Daily newspaper

Daily newspaper

Non-smoking

Non-smoking

Bar

Bar

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

iPod dock

iPod dock

Towels

Towels

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Iron

Iron

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

JW Marriott Hotel Beijing Property Details

Experience unparalleled luxury at the 5-star JW Marriott Hotel Beijing, ideally situated within China Central Place in the bustling Chaoyang district. This sophisticated hotel offers a prime location for both business and leisure travelers exploring Beijing, China, providing a refined atmosphere and exceptional service.


Services & Amenities

Guests at JW Marriott Hotel Beijing can enjoy a wide array of facilities including free Wi-Fi throughout, internet access, and Wi-Fi in public areas. The hotel offers a fitness center, garden, hot tub, sauna, and a spa for relaxation. Services include luggage storage and fax/photocopying. The hotel also caters to diverse guests with English, Chinese (Mandarin), Japanese, and Korean-speaking staff, along with facilities for disabled guests, disabled parking, Braille and tactile signage, and books and toys for children.


About the Property Brand

JW Marriott Hotel Beijing is part of the distinguished JW Marriott brand, a luxury segment of Marriott International. Known for its sophisticated elegance, exceptional service, and commitment to delivering enriching experiences, JW Marriott properties worldwide offer a refined sanctuary for discerning travelers.


Location and Transportation

The JW Marriott Hotel Beijing is conveniently located at No. 83 Jianguo Road, within the prestigious China Central Place in Beijing's Chaoyang district. This central location offers easy access to major city arteries, making it accessible via private transportation or taxi services from various parts of Beijing.


Facilities Details

Pool and Spa

Fitness Center

Hot Tub

Sauna

Spa

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Bar

Buffet-Style Restaurant

Full american breakfast

Restaurant

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Children's books and toys

Air conditioning in public area

Cash withdrawal

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Chapel/Shrine

Terrace

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Cashless payment service

Daily disinfection in common areas

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Portuguese Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Braille and tactile signage

Facilities for Disabled Guests

On-site accessible self parking

Garden

Tours

Elevator

Designated Smoking Area

Air Conditioning

Non-smoking Rooms

Security [24-hour]

Car park [on-site]

Frequently Asked Questions About JW Marriott Hotel Beijing

generate-AIAI Summary

1. Is Wi-Fi available at JW Marriott Hotel Beijing?

Yes, JW Marriott Hotel Beijing provides free Wi-Fi and internet access for guests, including Wi-Fi in public areas.

2. Does JW Marriott Hotel Beijing have a fitness center?

Yes, guests can enjoy a fitness center at JW Marriott Hotel Beijing.

3. What languages are spoken by the staff at JW Marriott Hotel Beijing?

The staff at JW Marriott Hotel Beijing speak English, Chinese (Mandarin), Japanese, and Korean.

4. Are there facilities for disabled guests at JW Marriott Hotel Beijing?

Yes, JW Marriott Hotel Beijing offers facilities for disabled guests, including disabled parking and Braille and tactile signage.

5. Does JW Marriott Hotel Beijing feature a spa and wellness facilities?

Yes, the hotel provides a spa, hot tub, and sauna for guests to relax and rejuvenate.

6. Is luggage storage available at JW Marriott Hotel Beijing?

Yes, luggage storage services are available for guests at JW Marriott Hotel Beijing.

7. Does JW Marriott Hotel Beijing offer amenities for children?

Yes, the hotel provides books and toys for children.

8. Is there parking available for disabled guests?

Yes, disabled parking (self-service) is available at JW Marriott Hotel Beijing.